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WHAT'S IN THE BOX?
FaxWare 5 has been
given new artwork and a new packing. The product is delivered in a cardboard
box and not in a wooden box as before. The administrator's manual has been
abridged to approximately 180 pages.áá
Colored user manuals printed in a new layout and consisting of approximately
45 pages are included as standard for each user. Just as before, FaxWare
5 comes with a short overview of the FaxWare commands. However, the inclusion
of comprehensive electronic documentation from within the Tobit Archive
System (TAS) is completely new. From each client, you can access this extensive
library of electronic information. Tobit has discovered that the amount
of work that goes into producing printed documentation bears no relation
to its real level of use. To put it simply: "Nobody reads manuals!" Only
the most important passages about installation and basic operation are
read, if at all. Therefore, a manual just giving users and administrators
a concise overview is sufficient and the rest should be contained in a
well-structured and easily accessible electronic format. This is exactly
what has been done with the new on-line documentation.á |