FaxWare 5

FAX-ON-DEMAND

As standard, FaxWare 5 comes with a high performance fax-on-demand system which you can access via fax polling or fax-on-demand. In fact, this system was introduced by Tobit over 18 months ago with a separate FaxBox module. FaxWare 5 has a special archive where you can save these FaxBox documents. Callers can retrieve these documents either by calling directly from a fax machine, selecting their documents and fax polling or by using a normal phone to request that their document order be sent to a specific fax number. This way, you can provide fax information, 24 hours a day. When sending information to customers, colleagues, and partners, you'll no longer have to work according to office hours or local country time.áá

All you have to do is work in the same way as if you wanted to create a "normal" fax with FaxWare. Create a document in a DOS or Windows application. Instead of a fax number, specify the FaxWare command with the corresponding parameters in the document and then send the document to the FaxWare server. Under Windows, this is done by printing to the FaxWare printer driver. Under DOS, the user simply sends the document to a FaxWare queue or saves it in a FaxWare FileScan directory.áá

The Service Layer receives the job and converts it into a fax document (Modified Huffman format), just like a normal send job. Therefore, it's still possible to insert forms or graphics. The document will be saved in the FaxBox archive using the number defined. As soon as the document has been converted by the Service Layer, the next caller can retrieve it by fax.áá

By using corresponding extension numbers, the documents in the fax-on-demand system can be retrieved directly. Alternatively, the fax-on-demand system can be accessed via a defined script. The caller dials the FaxWare server from a normal phone. By means of saved wave files, which can be easily re-recorded, the server then explains how to use the system. During the dialog, the caller can select one or several documents by tone dialling and then passes on the call to a fax machine for fax reception. If the call is from a combined fax machine then simply press the start button on the fax machine after selecting the documents.á