Dial Up Networking

Money 99: A Newer Version of Dial-up Networking is Required

Symptoms

If you are investigating offerings for your financial institution in the Online Setup place in the Online Financial Services area, you may receive the following error message:

Money is unable to make a dial-up connection to this server. A newer version of Dial-up Networking is required.

This occurs if you are making a direct modem connection, rather than an Internet connection, or you are making a modem connection directly to a Dial-Up Networking server at your financial institution.

Cause

There can be several causes of this error:

This can occur if password caching is disabled on your machine.
NOTE:Disabling password caching is something that may be done in a corporate network situation and usually does not apply to a home user unless you have manually edited the registry.

-OR-

This can occur if your Windows Password List File (Username.pwl) is corrupt.

-OR-

This can occur in Windows 95 if you do not have Dial-Up Networking version 1.2 and the Windows 95 Winsock upgrade 1.2
NOTE: Windows NT 4.0 SR1 and Windows 98 ship with Dial-Up Networking version 1.2. For instructions on how to install Dial-Up Networking on these operating systems, refer to Windows Help.

Resolution

If you suspect that password caching may have been disabled on your machine, refer to the Microsoft Knowledge Base article Dial-Up Networking Password Is Not Saved.

If you suspect that your Password List File may be corrupt, you can rename the Username.pwl file. See the More Information section below for step by step instructions on how to accomplish this.

Money 99 ships with the Windows 95 Winsock upgrade and Windows 95 Dial-Up Networking version 1.2 for Windows 95 on the CD-ROM. To install Dial-Up Networking, run the wsockupd.exe program and then the msdun12.exe program. For step by step instructions, see the More Information section below.

More Information

Follow the steps outlined below to resolve this issue. If you are running Windows 98 or Windows NT, problems with your Windows password is the most likely cause of this error. If you are running Windows 95, the most likely cause is an older version of Dial-Up Networking.

For the latest information on this error, refer to the Microsoft Knowledge Base article Money 99: "A Newer Version of Dial-Up Networking Is Required".

To rename your Windows Password List File, follow these steps:

1. On the Start menu, point to Find and click Files Or Folders.

2. In the Named box, type *.pwl.

3. Make sure the Look In box indicates the drive where Windows is installed and click OK.

4. Rename the Username.pwl, where Username is the name you use to log on. You can rename the file by right-clicking it, and selecting Rename from the shortcut menu.

5. After you rename the file, close the Find dialog box and restart Windows.

NOTE: If you rename your password file, Windows will not remember your password. You will need to manually re-enter all passwords.

For more information of problems with corrupt Password List Files, refer to the Microsoft Knowledge Base article Damaged Password List File Does Not Save Passwords.

To install Dial-Up Networking, follow these steps:

NOTE: The version of Dial-Up Networking included on the Money 99 CD-ROM is not intended for computers running Microsoft Windows 98.

WARNING: Certain applications modify or replace Winsock or the TCP/IP stack. In such cases, the installation of a new Winsock and the installation of the Dial-Up Networking 1.2 Upgrade could cause such applications to stop working. If you have applications of this sort, you may want to discontinue this upgrade. If you choose to perform the upgrade, and certain applications stop working, you will have to reload these applications.

For more information on the Windows 95 Winsock upgrade, please refer to the following Microsoft Web site: http://www.microsoft.com/Windows/Downloads/Contents/Updates/W95WinsockUpgrade/default.asp.

For more information on the Dial-Up Networking upgrade, please refer to the following Microsoft Web site: http://www.microsoft.com/windows/downloads/contents/updates/w95dialupnetw/default.asp.

NOTE: You will need the Windows 95 CD to complete the installation.

2. On the Money 99 CD-ROM, double-click wsockupd.exe from the MONEY99\MTS folder.

3. When asked if you want to continue updating the Windows 95 Socket API, click Yes to complete the installation.

4. On the Money 99 CD-ROM, double-click msdun12.exe from the MONEY99\MTS folder.

5. Follow the Setup instructions to complete the installation.

6. Setup will ask you to restart the machine twice and may ask you for your original Windows 95 CD-ROM or disks. If asked, simply replace the Money 99 CD-ROM in your CD-ROM drive, if necessary, and continue.

7. If Setup notifies you of a version conflict, it will ask you if you want to keep the newer file. Click Yes.

If, after installing Dial-Up Networking 1.2, you receive the following error message when trying to make a connection:

The Microsoft Dial-Up Adapter is not installed or is not responding properly. In the Network section of the Control Panel, remove the driver and add it again.

Please see the following article in the Microsoft Knowledge Base: Err Msg: The Microsoft Dial-Up Adapter Is Not Installed.