100 ACT! 2000 Data Diagnostic Tool 101 &Options 102 &Maintenance 103 &Reset 104 Re&ports 105 &Help 120 &Database Quick Check 121 Remove &Index Files 122 Remove Unapplied &Sync Packets 123 Remove &Temp Files 124 &Failed Conversion Check 125 &Back Up ACT! Registry 127 &Opportunistic Locking on NT Server 128 &Undelete Records 129 E&xit 130 &Scan Database Integrity 131 &Backup Database 132 &Advanced Options 133 &Options and Window Positions 134 &System Configuration Report 135 &Database Structure Report 136 Database &Fields Report 137 &Users Report 138 &Error Messages 139 &About 140 Scan and &Repair Database 200 Diagnose a database for proper size. 201 Rebuild the database index files. 202 System Configuration Report. 203 Exit the program. 300 Quick Check 301 Remove Indexes 302 System Report 303 Exit 400 Not Determined 401 DB Name: 402 DB Version: 403 Header Size: 404 Record Size: 405 Fields: 410 Contacts: 411 Activities: 412 Directory: 413 E-mail: 414 Groups: 415 History/Notes: 416 Relational: 417 Sales: 418 Transactions: 419 ACT! 2000 Install Directory: 420 Incorrect Install Directory 450 Delete 451 Type 452 Name 453 Length 454 Decimal 455 Extra 456 Extended 457 None 458 All 459 Modifiable: 460 Popup Info: 461 Value: 462 Description: 463 End of Report. 464 Indexed: 465 Sortable: 466 Popup List: 467 Is Primary: 468 Cut History: 469 Block Sync: 470 Initial Value: 471 Contact Database Fields Report from ACTDIAG v 472 Group Database Fields Report from ACTDIAG v 473 Browse 474 Standard 475 Administrator 476 Can Logon, No Sync 477 No Logon, Can Sync 478 No Logon, No Sync 479 No Logon, Can Direct Sync 480 Can Logon, Can Sync 481 Improper Permission Set 482 ACTDIAG v 483 User Records Report 484 Database Name: 485 Number of Users: 486 Active Records: 487 Deleted Records: 488 Total Private: 489 Username: 490 Password: 491 Security: 492 Logon: 493 UniqueID: 494 Private Records: 495 Please wait while the Virtual Redirector (VREDIR) update is downloaded. The VREDIR file is a critical component in Microsoft networking and must be replaced to ensure data integrity. After the download is complete, the update will be installed, then you'll be prompted to reboot your computer to complete the changes. 496 &Install Update 500 For proper service when contacting technical support, 501 please indicate that you have an OEM copy of ACT!. 502 Incorrect login to database. 503 The current user's ACT! Registry has been backed up to 504 No unnecessary TEMP files were found. 505 1 unnecessary TEMP file was removed. 506 unnecessary TEMP files were removed. 507 You have an ACTOLE.dll older than version 3.06. This function needs the new features. Please Update and Retry! 508 A Database Fields Report was written to: 509 Do you wish to see the report now in Notepad? 510 1. To remove the corruption, Run ACT and choose EDIT, DEFINE FIELDS. 511 2. Choose the 512 field, then select the Drop-down tab. 513 3. You should receive an error message. Click OK, then click OK 514 on the Define Fields box to accept changes. 515 4. The corruption will now be corrected for that field. 516 This function needs the new features. Please Update and Retry! 517 A User Records report was written to: 518 Incorrect value given. Default set to 2 rings. 519 Are you sure you want to remove your index files? 520 No LCK file was found. 521 The index files have been locked by your network. 522 Please unlock the files and try again. 523 appears to be logged into the database. 524 The database is currently in use. 525 Please have all users exit ACT! 526 A System Configuration report was written to: 527 The file, C:\RUNKEY.TXT is write protected. 528 Please un-write protect the file and try again. 529 Do you wish to print the Popup Information? 530 ** Popup Information can make the report quite large. ** 531 A Database Structure report was written to: 532 All Sync related files have been removed. 533 Some Sync files were in use. Please close ACT! and run this routine again. 534 WARNING: 535 Once records are undeleted, the process cannot be undone. 536 You are strongly encouraged to make a backup. 537 Contact records have been undeleted. Please note that 538 regarding fields, note entries and attachments are unable 539 to be brought back. 540 Please restart ACT!. You will be prompted to correct errors 541 in the database. Please choose YES to correct the errors. 542 The files are in use. Please exit ACT! or any program 543 that has placed a lock on them, then try again. 544 GetRegEntry 545 SetRegEntry 546 SetRegEntryDWord 547 DelRegKey 548 DelRegValue 549 ACT.EXE was not located. No changes were made. 550 All checked options have been reset. Please restart ACT! to complete the changes. 566 You must make a backup copy of your database before proceeding. 567 Do you wish to continue? 568 Your database has been backed up. 569 The next step is to scan and repair the database. 570 Once the process starts, you cannot stop it. 571 Are you sure you want to continue? 572 Your database has been scanned and repaired. However, it is not always possible to repair all problems. If you continue to have issues with your database, please contact Symantec Data Recovery. 573 If you are connected to the Internet, you may click the link below to view information on contacting Symantec Data Recovery. 574 Please select at least one item before attempting a registry backup. 575 The current user's ACT! Registry has been backed up to 576 Delete all indexes and open the database with ACT! to repair the damage. 577 Your database has been scanned. However, it is not always possible to find all problems. If you have issues with your database, run the Scan and Repair option with ACTDIAG. You may also contact Symantec Data Recovery for repair options as well. 598 Copyright 1999 Symantec Corp 599 Written by: Duane Anderson 600 System Configuration Report 601 OEM Build 602 OS and Machine Information 603 Server 604 Workstation 605 Advanced Server 606 Windows Directory 607 System Directory 608 Registered Owner 609 Computer Name 610 Workgroup 611 Swapfile Size 612 bytes 613 Physical Memory 614 Processor 615 System Manufacturer 616 BIOS Version 617 BIOS Date 618 Current Tempfiles 619 Network Information 620 Client 621 Primary 622 Username 623 Protocol 624 Login Script 625 No Registry Key 626 Free Drive Space 627 free 628 TEMP Drive 629 ACT! Install Drive has 630 ACT! Database Drive has 631 Modem 632 on COM Port 633 Default Printer 634 Printer 635 Port 636 Spool 637 Video Information 638 Driver Desc 639 Driver Date 640 Video Chip 641 Revision 642 Monitor 643 ACT! Startup Information 644 ACT! Install Directory 645 ACT! Database Directory 646 Default Database 647 Last Database 648 Startup Database 649 Default Contact Layout 650 Default Group Layout 651 Word Processor Information 652 ACT! Word Processor files 653 Word files 654 Word Perfect files 655 New calls 656 Open calls 657 SYSTEM.INI File - [386Enh] Section 658 Registry RUN Key - HKEY_Local_Machine 659 Registry RUN Services Key - HKEY_Local_Machine 660 Registry RUN Key - HKEY_User.Default 661 Registry RUN Key - HKEY_Current_User 662 Startup Group 663 Startup Folder 664 Shortcut Link to 665 Executable Could Not Be Determined 667 Startup Group - NT Common 668 No Startup Folder on NT 3.51 669 Contact Database Structure Report from ACTDIAG v 670 Group Database Structure Report from ACTDIAG v 671 Database: 672 Database ID: 673 Record Count: 674 Field Count: 675 Table Name: 676 Type: 677 None 678 String 679 Uppercase 680 Lowercase 681 Initial Caps 682 Numeric 683 Currency 684 Time Stamp 685 Date 686 Time 687 Date & Time 688 Blob ID 689 Binary 690 Unique ID 691 Phone 692 URL 693 Decimal Places: 694 Yes 695 No 696 Popup Edit: 697 Show Descriptions: 698 Entry Trigger: 699 Exit Trigger: 700 &OK 701 &Cancel 702 ACT! Install Directory 703 ACT.EXE will appear in the box 704 to the right when the correct 705 ACT install directory is chosen. 706 Database Login 707 Username: 708 Password: 709 Database Name: 710 Backup Name: 720 Explanation of Diagnostic Errors 721 Invalid File Size: 722 An 'Invalid File Size' can indicate 1 of 2 problems. 723 1. The header of the database indicates there should be a certain amount of records in the database. The size of the database file does not match that of what the header is reporting. This can be caused by the header being partially overwritten with other data on the disk. 724 2. The header may in fact be reporting the correct amount of records, but the database size is not correct. This can be caused by data being appended to the end of the database. 725 Both of the above situations can be avoided by not turning the computer off while ACT! is running or before Windows has had a chance to shut down properly. There are other disk problems that can arise which are out of ACT!'s control. Try running Scandisk to fix any problem with your hard disks. 726 File Not Present: 727 This warning indicates that the particular database file is missing and could not be scanned. The missing file will not result in Contact data loss, but could result in activities, history, notes, email or groups loss. Try looking in your Recycle Bin in Win95/98/NT for the deleted file for possible recovery. To continue on without the missing file, close any open database. From the blank ACT! screen, click on File, Database Administration. Choose the Compress and Reindex option. 728 Barring any other problems, your database should be functional again, minus the data from the missing database file. 730 The below listed contact was the last converted record from your database and is most likely causing the conversion problem. 731 It is suggested that the below listed contact be deleted from your database after printing a Contact Report for that record. 732 After deleting the contact, perform the conversion process again. 733 If the conversion fails, simply run this utility again to find out which contact is causing the problem. 737 Company: 738 Contact: 739 Record #: 740 Default/Last Database 741 Shortcut Bar 742 List View Columns 743 Data Exchange Maps 744 Main Toolbar 745 Tool Palettes 746 Main Window 747 Alarm Window 748 Call Timer Window 749 Calendar Window 750 E-mail Window 751 SideACT! Position 752 &Reset 753 Preference Settings 754 &Apply 755 &Close 762 Interval in seconds to check for record updates 763 No E-mail &Move Dialog Z 764 Backup 765 Analyzing Record Manager Information 767 Scanning Database Files 768 Activities 769 Contacts 770 Directory 771 E-mail 772 Groups 773 History 774 Sales 775 Comparing Relational to Activity Records 776 Comparing Activity to Relational Records 777 Analyzing Schedule For/By/With Data 778 Analyzing Exception Data 779 Analyzing Details 780 Comparing Contacts to Relational Data 781 Analyzing Directory Data 782 Analyzing E-mail Addresses 783 Comparing E-mail to Contact Records 784 Comparing Group to Contact Records 785 Comparing Relational to Group Records 787 Comparing History Owner Information 788 Analyzing Regarding Data 789 Analyzing Attachment Data 790 Comparing History to Contact Records 791 Comparing History to Group Records 792 Comparing Sales Owner Information 793 Comparing Sales to Contact Records 794 Comparing Sales to Group Records 795 Analyzing Product ID Information 796 Analyzing Sales Type Information 797 Analyzing Note Data 798 Analyzing Competitor Information 799 Done 800 Default/Last Database 801 View Selector 802 List View Columns 803 Data Exchange Maps 804 SideACT! Position 805 Menus and Toolbars 806 Tool Palettes 807 Main Window 808 Alarm Window 809 Call Timer Window 810 Calendar Window 811 E-mail Window 812 Group Window 813 &Select All 814 Clear &All 815 Keyboard Assignments 850 &Backup ACT! Registry 851 &Reset 852 &Select All 853 &Unselect All 854 Main ACT! Information 855 ACT! Word Processor 856 Calendar 857 Customized Views 858 Data Exchange 859 * Database, User Info 860 * Dialer Setup 861 * E-mail Setup 862 General 863 Group 864 * Internet E-mail Accounts 865 Layouts 866 LDAP - Internet Directory 867 Menus and Toolbars 868 Merge Options 869 * My Record Information 870 Names, Prefixes, Suffixes 871 Printing 872 Point-to-Point Modem Information 873 Scheduling 874 SideACT! Settings 875 Synchronization Setup 876 * Windows CE Link 877 Window Placements 878 Select any option below to reset its value to the ACT! default. 879 No E-mail &Move Dialog 880 From E-mail Address (sometimes needed by your ISP): 881 Account Name: 882 Outlook Folder to Ignore: 883 (Useful if you have a lot of sub-folders underneath one folder and it takes a long time to display the folder.) 884 Interval in seconds to check for record updates 885 Display Startup Wizard 886 E-mail Options 887 Record Update (lower number will increase network traffic) 888 Startup Options 900 Ready 901 About ACTDIAG 902 Backing Up Registry. 903 Removing Temp Files. 904 Compiling Database Fields Report. 905 Compiling User Records Report. 906 Removing Index Files. 907 Compiling System Report. 908 Compiling Database Structure Report. 909 Removing Unapplied Sync Files. 910 Processing UNDELETE, please wait. 911 Undeleted Records 912 TDB Not Processed 920 ACT! Version is: 950 Critical Error # 951 occurred. 952 This function is not supported on WinNT 3.51. 953 REGEDIT cannot be found. Please install before running ACT! RegBackup. 954 The database could not be opened. It may be locked or missing some files. 955 ACT! has not been properly installed. Please reinstall. 956 You have corrupted security information. 957 You have corrupted dropdown information in the field: 958 You must have REGEDIT installed in order to perform this function. 959 User information for this database is corrupted! 960 Delete all indexes and open the database with ACT! to repair the damage. 961 Drive Not Ready. Please Close The Door. 962 ACTDIAG cannot backup files without SYMZIP.DLL. 963 Please run ACTDIAG in the same location as SYMZIP.DLL 964 No web browser could be located. 965 No options were selected. 966 REGEDIT not installed. No Run Key information can be provided. 967 REGEDIT cannot be found. Please install from your Windows setup. 968 The Registry Backup could not be saved to that location. 969 Please check your rights if on a network volume. 970 is currently locked and cannot be overwritten. 971 is currently in READ ONLY mode and cannot be overwritten. 972 The Registry Backup could not be saved to that location. 980 Unable to connect to remote host: 981 Please check your internet connection. 982 Your Internet connection was terminated. 983 Please try again later. 984 Resolving Host 985 Host Resolved 986 Connecting to: 987 Connected 988 Requesting Address 989 Request Sent 990 Receiving Response 991 Downloading Info Update 992 Downloading VREDIR Update 993 Disconnecting 994 Disconnected 995 Download Complete 996 Downloading Updated Info File