Error Message:

The modem (or other connecting device) is not functioning.

Explanation:

Your modem (or other device) is not responding for one of the following reasons: ò The external modem is turned off. ò The modem is not securely connected to your computer. Make sure the cable is securely fastened to both the modem and the computer. ò The serial cable does meet the specifications required by Network and Dial-up Connections. ò The modem has experienced a hardware problem. Turn off the modem, wait for 20 seconds, and then restart the modem.

User Action:

Turn off the modem, wait for 20 seconds, and then restart the modem.