The communication device attached to port number is not functioning.
Source | Event Log | Event ID | Event Type |
---|---|---|---|
RemoteAccess | System | 20015 | Error |
This may indicate hardware failure.
Verify that the modem is properly connected and is on. Check the cabling. Do not use one of the 9-25 pin converters that come with most mouse hardware because some of these converters do not carry modem signals. To be safe, use a converter made especially for this purpose. Also try turning the modem off and then back on. Check the Hardware Compatibility List to verify that the modem is compatible with RAS.