Microsoft(R) Message Queue Problem Report Template (Please see instructions below to submit this report) Name : Company : Area Code & Phone : Internet Address : Country (if outside the U.S.) : Language Version : ***** PROBLEM INFORMATION ****** NT Product Release : Type "winver" at the command line while Windows NT is running. NT Product Type : < >Workstation < >Server < >Server Enterprise Edition NT Install Method : < >CD-ROM < >WINNT.EXE < >WINNT32.EXE NT Install Type : < >Upgrade from: < >Clean Install Windows 95 Version: Click on the Properties pages of "My Computer" SQL Server Version : < >6.5 Beta < >6.5 Eval/Release < >Other: SQL Came From : < >MSMQ Beta CD < >BackOffice CD < >Other: MSMQ Install Type : < >Primary Enterprise Controller : < >Primary Site Controller : < >Backup Site Controller : < >Routing Server : < >Independent Client : < >Dependent Client : < >MSMQ RAS Connectivity Service : < >MSMQ Exchange Connector MSMQ Install Method : < >CD-ROM < >MSMQ Installation Share Installed Software : PROBLEM TITLE: [Please replace this line with a one-line summary of the issue] PROBLEM DESCRIPTION: Please provide a complete description of the problem, circumstances, and any actions you may have taken. Please include a brief code example that exhibits the problem when applicable. PROBLEM OCCURS: < >Always < >Sometimes < >Didn't happen again < >Didn't try it again STEP BY STEP INSTRUCTIONS we can follow to reproduce the problem here: Please be explicit and complete, if we cannot reproduce the problem here, the issue may not be resolved in the next release. 1. 2. 3. 4. **** BASIC CONFIGURATION **** Computer brand & model : Bus Architecture (check all that apply) < >ISA < >EISA < >MCA < >VESA < >PCI < >RISC < > PCMCIA (PC CARD) < >Other: System BIOS (manufacturer & version/date) : CPU(s) (type, speed and manufacturer) : Memory (RAM) : Mouse model & type (PS-2/serial/bus) (COM/IRQ) : Sound Card (model/address/IRQ) : Communications Modem (model/address/IRQ) : Other adapters (scanner/PC CARD) : ****** NETWORK CONFIGURATION ****** Network card type, IRQ & address: Network protocol(s) : Network cabling : Novell Server version : number of users: Output of "ipconfig /all" (if available) command : Output of "ipxroute config" (if available) command : ---------------------------------------------------------------------- How To Submit This Report ========================= Please e-mail this form to mqbug@microsoft.com. Include in the e-mail an attachment containing the MSMQ entries from the Event Viewer. To do so: * Run the Event Viewer from the Administrative Tools * Select the Application item from the Log menu * Select the Filter Events item from the View menu * Select MSMQ from the Source combo box * Press OK * Select Save As from the Log menu * Enter a filename and click Save * Close the Event Viewer * Include the saved file as an attachment to your e-mail message Note: this is not a support mechanism, and you are not guaranteed a response. If your problem is time-critical you should contact Microsoft as outlined in "Guide to Services and Support" in your NT documentation. Please send mail to mqbug@microsoft.com if you require an ftp location, or have any other questions or comments regarding the problem report process. Please report non-MSMQ related problems with NT to the ntbug@microsoft.com alias, using the probrep.txt file provided on the NT installation CD.