Corel Customer Support Services Corel Customer Support Services can provide you with prompt and accurate information about product features, specifications, pricing, availability, services, and technical support. Online Support Services For information about online support services, visit www.corel.com. Please note, some of the services at this address are available in English only. Web service Description Corel Knowledge Base Lets you read, print, and download documents that contain answers to many technical questions Newsgroups (peer-to-peer forums) Lets you exchange information, tips, and techniques with other users of Corel products Downloads For product patches, updates Telephone Support Services For detailed information about the levels of telephone support provided for Corel products, visit www.corel.com. Live telephone support is available for all Corel products from Warranty Support (30 days) to fee based priority and premium support. OEM, "white box," jewel case (CD only), trial, and Academic versions of Corel products are eligible for fee based support only. North America For pricing, purchasing, or general inquiries about Corel products, you can call customer service toll-free at 1-800-772-6735. To speak directly to a technician, please dial 1-613-274-0500. The hours of operation are 8:30 a.m. to 7:30 p.m., Monday to Friday, Eastern Standard Time (EST). Outside North America For pricing, purchasing, or general inquiries about Corel products, you can call customer service toll-free at 1-800-267-35127. However, if the country you are calling from is listed below, call the corresponding number. Please note that these numbers may change as we adapt our services to fit user needs. Please check the international support numbers page at www.corel.com for the most up to date contact details. Contact customer service if you need price information, have general questions about Corel products, or require replacement CDs for your Corel software. Phone technical support if you need technical assistance with operating your Corel software. Country Customer Service Technical Support Argentina (Spanish) 0800 777 3203 57 1 523 1240 Australia 1 800 658 850 8844 4101 Austria 0192 89600 0192 89600 Belgium (Dutch) 0240 06733 0240 06733 Belgium (French) 0240 06777 0240 06777 Brazil (Spanish) 0800 14 1212 55 11 5696 5797 Chile (Spanish) 54 0800 777 3203 57 1 523 1240 China (Mandarin, Cantonese) 10 800 610 2323 10 800 610 2673 Colombia (Spanish) 01 800 091 9370 57 1 523 1240 Czech Republic 0224 239645 0224 239645 Denmark 352 58008 352 58008 Finland 922 906040 922 906040 France 0170 706090 0170 706090 Germany 06922 2220288 06922 2220288 Hong Kong (Mandarin, Cantonese) 800 964 514 800 964 515 Hungary 204 117089 204 117089 Indonesia (Mandarin, Cantonese, English) 1 803 61 539 1 803 61 544 Ireland 0124 77724 0124 77724 Israel (English) 44 1628 581601 44 1628 581601 Italy 0236 003600 0236 003600 Japan 81 3554 53274 81 3531 93013 Luxembourg (German) 44 1628 581603 44 1628 581603 Malaysia (Mandarin, Cantonese, English) 1 800 807 895 1 800 807 899 Mexico (Spanish) 1 800 1234 854 57 1 523 1240 Netherlands 0207 132700 0207 132700 New Zealand 0508 267 351 0800 908 592 Norway 229 71908 229 71908 Poland 071 3477279 071 3477279 Portugal (English) 44 1628 581601 44 1628 581601 Singapore (Mandarin, Cantonese, English) 800 6161 853 800 6161 854 South Africa 0800 234211 0860 223388 South Korea (Korean) 82 2 3444 5166 82 2 3444 5166 Spain 0914 141500 0914 141500 Sweden 0856 610555 0856 610555 Switzerland (German) 0158 03280 0158 03280 Switzerland (French) 0158 03300 0158 03300 Taiwan (Mandarin, Cantonese, English) 00801 61 1411 00801 61 1412 UK 0870 774 0202 0870 774 0202 Mail and Fax Support Services You can send inquiries to Corel Support Services representatives by mail or fax. Corel Support Services 1600 Carling Avenue, Ottawa Ontario, Canada K1Z 8R7 Fax: 1-613-761-9176