Capturing and Importing Source Clips > Preparing for DV video capture > Avoiding DV capture problems
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Avoiding DV capture problems


If you run into problem while capturing DV videos, refer to Premiere's online Help or the documentation for your capture card, camera, or deck, or check the Adobe Web site (http://www.adobe.com) for technical support. The following are common issues and solutions that may arise when capturing DV video:
  • If your device (camera or deck) goes into sleep mode, close and then reopen the Movie Capture window; or close the Movie Capture window, turn the device off and back on, and then reopen the Movie Capture window. You can disable sleep mode on most cameras by plugging them into the wall outlet and ejecting the tape.
  • If captured DV video looks grainy in the Movie Capture window, attach an NTSC or PAL video monitor to the camera and view captured video on it. When capturing, Premiere displays DV video at low quality on the computer monitor to increase decompression speed. The video is actually captured and stored at full quality and always plays at full quality on an NTSC or PAL monitor.
  • If the video image does not appear in the Movie Capture window, verify your device control and capture settings. To access device control settings from the Movie Capture window, click Edit under Device Control, and then click Options in the Preferences dialog box. In the Device Control Options dialog box, make sure that the Check Status option is set to Online. If it is not set to Online, make sure that the options are set correctly, that your device is on and set correctly, and that your IEEE 1394 connections are secure. To ensure that Premiere can see the device, quit Premiere, leaving the device on, and then restart Premiere. Then open the Movie Capture window, click Play (), and click within the capture preview area.
  • If the video image is offset in the Movie Capture window, try resizing the window to redraw the image.
  • If captured audio and video are not in sync, make sure that your audio settings match the device settings and the settings you used to record onto the tape. Also, make sure that you did not record any blank sections of tape. Blank areas in a tape may cause interruptions in the camera time mode, so when you capture the blank area, the camera doesn't transmit valid frames, but QuickTime or Video for Windows is still marking time. To ensure proper timecode recording, see Recording or replacing timecode (DV only).

    • Capturing and Importing Source Clips > Preparing for DV video capture > Avoiding DV capture problems