******************************************************************** README file for EPSON Stylus(R) High Quality ESC/P 2 printer driver for Windows(R) 95/3.1 ******************************************************************** This README file has the following sections: A. Important legal information B. Late-breaking news regarding your Windows printer driver I. Tips II. Application notes III. Known printer driver problems IV. Using the EPSON Stylus printer as a remote printer on a network. A. Important legal information ============================== Software called the EPSON Stylus High Quality ESC/P 2 driver for Windows 95/3.1 (the "Software") is provided "AS IS." NO IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE ARE GIVEN. The Software may be copied and distributed without charge only to users of EPSON brand printers. All files on the disk must be copied without modification, including all proprietary marks and notices. All components of the Software must be distributed together. The Software may not be distributed for profit. Copyright (c) 1996 SEIKO EPSON Corporation Copyright (c) 1994-1996 Software 2000 Ltd., Oxford, England. B. Late-breaking news regarding your Windows driver =================================================== I. Tips ------- * Increasing the printing speed If MicroWeave is selected, black ink printing is much slower than usual. (Color printing speed is only slightly affected by MicroWeave). Turn off MicroWeave to increase print speed. If you are printing in black ink, select MicroWeave only for presentation quality printing. Other ways to speed up your printing include turning on High Speed mode, turning off Halftoning, printing in black ink instead of color, and printing at a lower resolution. Your CPU speed, amount of system memory, application type, document type, and degree of hard disk fragmentation also significantly affect printing speed. * Windows 3.0 The driver does not support Windows 3.0. Please upgrade to Windows 3.1 (or later) or Windows 95. * EGA and CGA displays The driver does not function properly with EGA and CGA displays. Either use the standard Windows driver (available from Microsoft) or upgrade your monitor to VGA. * Freeing up memory In Windows 95, the EPSON Despooler remains open after you print a document. If you need to free up some additional memory when not printing, try closing the EPSON Despooler. Use Alt + Tab to switch to the Despooler. (In Windows 3.1, the EPSON Despooler closes automatically after a print job is completed.) * A red "x" (indicating a printing problem) appears over the printer icon in the EPSON Spool Manager, but the printer prints correctly. To correct this problem, use the standard Windows Print Manager. To do this, open EPSON Spool Manager. Select Setup from the Queue menu and place an x in the "Use Print Manager for this port" check box. * The message "This driver cannot be updated because it is currently being used by Windows" is displayed on your screen. This error may occur if you try to reinstall the driver. Close the EPSON Despooler and try again. * The first line near the top of the page does not print correctly. When printing at 720 dpi with MicroWeave turned on, the output near the top of the page may be slightly distorted. To avoid this problem, use the page setup options in your application program to increase the top margin. * SETUP.EXE does not install the driver. If you execute the SETUP.EXE command with the Windows Control Panel open, the driver will not be installed because the Control Panel overwrites the WIN.INI file. Close the Control Panel and run SETUP.EXE again. * Using multiple printers on a single port in Windows 3.1x and Windows 95. Some printers are designed to work alone on a given printer port. If you are having difficulty printing to the EPSON Stylus printer, redirect the other printers to another port or print to a file. To redirect printers in Windows 95, follow these steps: 1) Select "Start," "Settings," and then "Printers." 2) Right-click the EPSON Stylus printer icon. 3) Select the "Properties" menu item. 4) Select the "Details" tab and note the port name under "Print to the following Port." 5) Click the "Cancel" button. 6) Repeat steps 2-4 for each printer in the "Printers" folder. If a printer is on the same port as the EPSON Stylus printer, click the down arrow next to the port name and select "File: (Creates a file on disk)" for that printer. Then click "OK." To redirect printers in Windows 3.1x, follow these steps: 1) Double-click the "Control Panel" icon. 2) Double-click the "Printers" icon. 3) Select a printer that is on the same port as the EPSON Stylus printer. 4) Click the "Connect" button. 5) Select a port different from the one that is selected, or select "File." 6) Click OK. 7) Repeat steps 3-6 until no other printers are on the same port as the EPSON Stylus printer. 8) Close all dialog boxes and exit the Control Panel. * EPSON Parallel Interface Card C82345*. The current status of the printer cannot be read when using the EPSON Parallel Interface Card C82345*. Error messages such as "Printer is off-line" or "Printer is not responding" may be displayed even though the printer is printing. To correct this problem, open the EPSON Spool Manager. Select Setup from the Queue menu and then check the "Use Print Manager for this port" check box. * Changing printer resolution. Settings that are changed in the printer driver override the settings made in your application software. For example, when the Print Quality is set to Fine-720 dpi with Plain paper selected as the Media Type, your documents are printed at Fine-720 dpi even though the resolution in your application software is set to another resolution. * The New Hardware Found screen appears when using Windows 95. Even though the printer software has already been installed, the New Hardware Found screen may appear in Windows 95. In that case, select "Do not install a driver" and click "OK". Windows 95 will not prompt you again. * Using utilities in the network environment. The Nozzle Check, Head Cleaning, and Print Head Alignment utilities can not be used in the network environment. Please connect the printer to a local port to use these utilities. * Using utilities while printing. Please do not run The Nozzle Check, Head Cleaning, and Print Head Alignment utilities while the printer is working. There are some cases where the printer does not work correctly while the above utilities are loaded. * ICM ICM is supported only in Windows 95. To use ICM, set Mode to Automatic or set Halftoning to Error Diffusion and set Ink to Color. ICM works with the following Media Types and Print Qualities: ------------------------------------------------------------------ Photo Quality Ink Jet Paper / Fine - 720 dpi, SuperFine - 1440 dpi Photo Quality Glossy Paper / Fine - 720 dpi, SuperFine - 1440 dpi Photo Quality Glossy Film / Fine - 720 dpi, SuperFine - 1440 dpi Ink Jet Canvas Cloth / Fine - 720 dpi, SuperFine - 1440 dpi 360 dpi Ink Jet Paper / Normal - 360 dpi II. Application notes --------------------- * Micrografx Designer 4.0 Imported grayscale images may be printed in black due to a bug in Designer. To print correctly, do one of the following: a) Change your Ink setting to Color, or b) Select a non-diffused halftone method, or c) Set your video display adapter to 256 color mode, or d) Update to a newer version of Designer. * Adobe Photoshop 2.5 Printing to a file may cause a General Protection Fault error. Contact your software vendor for an upgrade to version 2.5.1 or above. * S3 video drivers If your graphics card uses S3 chips, your screen may not display some parts of the driver correctly. This does not affect printing. Contact the manufacturer of your card for a video driver update. * AmiPro 3.0 A General Protection Fault error may occur when printing large image files through AmiPro if the background printing feature is turned on. If you encounter this problem, disable background printing as follows: 1) Choose Tools/User Setup. 2) Choose Options. 3) If the "Print in Background" checkbox is selected, click the box to turn off background printing. * CorelDRAW! 5.0E2 If you experience a General Protection Fault error or notice that printed bands in your output are not aligned when printing black or 2-color images, try the following: 1) Open the CORELPRN.INI file with a text editor. The CORELPRN.INI file is stored in the COREL50\CONFIG subdirectory of Corel 5.0 (i.e., C:\COREL50 \CONFIG\CORELPRN.INI). 2) Go to the section labeled: [Config] 3) Find the following line: DumpEntireBitmap=1 Change it to read: DumpEntireBitmap=0 4) Save and close the CORELPRN.INI file. 5) RESTART CorelDRAW!. * Microsoft Excel 5.0 If your display adapter is set to display more than 256 colors, you may experience ink bleeding when printing color charts or graphs in 720 dpi resolution. If you encounter this problem, try one of the following: a) Set your video adapter to display 256 or 16 colors only. b) Print your Excel charts and graphs in 360 dpi resolution. * Microsoft Excel 5.0 / Windows 3.1, Windows 95 Excel 5.0 spreadsheets printed in Economy mode are reduced in size. This problem occurs with the standard Microsoft driver as well. Contact the software vendor for an update. * FotoTouch Color 1.1a / Windows 3.1 If US letter is chosen as the paper size, a blank sheet is output. This occurs because this software does not support non-banding printer drivers, such as Postscript or HPGL/2. Contact the software vendor for an update. * HyperScript Tools / Windows 3.1 The color is not what you expected when multiple pages are printed. After the second page is printed, the software sends incorrect color information to the printer. Contact the software vendor to see if an update is available. * Harvard Graphics 4.0 / Windows 3.1 Documents set to "Economy" are printed in "Normal - 360 dpi" quality. This problem occurs with the standard Microsoft driver as well. Contact the software vendor to see if an update is available. * Halo Desktop Image 2.02 / Windows 3.1 When Super A3 paper size is selected, the printer cannot use the full printable area at 720 dpi. This is a feature of this software; the software sends a paper size command that is larger than the size set using the driver. Contact the software vendor for an update. * QuarkXPress / Windows 3.1 The printer prints garbage (a series of lines) when Landscape orientation is selected and the Print Quality is set to 720 dpi. To correct this problem, select Portrait orientation or print in landscape at 360 dpi mode. Contact the software vendor to see if an update is available. * QuickTime Movie Player / Windows 95 When a QuickTime Movie Player file is printed, the printer feeds a blank page. This is a feature of this software; it occurs with the standard Microsoft driver as well. Contact the software vendor to see if an update is available. * Microsoft Word 7.0 / Windows 95 Line art printed at 720 dpi may not be positioned correctly. This is a feature of this software; it occurs with the standard Microsoft driver as well. Contact the software vendor to see if an update is available. III. Known printer driver problems ---------------------------------- * Your software cannot print to a file (.PRN or PostScript) Make sure you specify a filename and a directory name of 8 characters or less, even in Windows 95. IV. Using the EPSON Stylus printer as a remote printer on a network ------------------------------------------------------------------------- There are two basic ways to connect the Stylus printer to a network: 1. Use the EPSON Stylus driver's built-in network support. 2. Use the network's LPT port redirection functions. For best results when printing with Novell Netware 3.1x, use the EPSON printer driver to set up your system for network printing. In addition, when printing across a Lantastic Network you must use the built-in EPSON Stylus driver network support to ensure reliable operation. You will need to configure the following: * The computer that the printer is attached to (host computer). * The other computers on the network that will access the printer (remote computer/workstation). To configure the host computer, follow these steps: 1) Create an icon for the EPSON Spool Manager (EPSPLMGR.EXE in the \WINDOWS\SYSTEM directory). 2) Place this icon in the Startup group. 3) Open the EPSON Spool Manager window. 4) Select Setup from the Queue menu. 5) Select the Remote Despool tab. 6) Place an x in the "Printing from remote queues" box. 7) Select a common network directory, such as F:\EPSON. This is the spool directory. 8) Click OK. 9) Minimize (do not close) the EPSON Spool Manager. To configure a remote computer/workstation, follow these steps: 1) Make an icon for the EPSON Spool Manager (EPSPLMGR.EXE in the \WINDOWS\SYSTEM directory). 2) Open the EPSON Spool Manager window. 3) Select Setup from the Queue menu. 4) Select "Spool to remote printer." 5) Select the same network directory that was chosen in step 7 of the host computer configuration. 6) Click OK. 7) Minimize the EPSON Spool Manager. When you turn on the host computer and start Windows, make sure that the EPSON Spool Manager also loads. Each time the host computer is booted and Windows is loaded, verify that the EPSON Spool Manager loads. If Spool Manager doesn't load, network printing will not be possible. Below is a list of possible network configurations in descending order of preference. 1. EPSON Spool Manager network support. (Best performance)* 2. Dedicated print server.** 3. Print server running on a file server.** 4. Running RPRINTER on a workstation. (Lowest performance)** * Setup procedure is outlined above. ** Refer to your network software documentation or consult your network administrator. For the latest information regarding your EPSON printer, visit the EPSON Web Site at http://www.epson.com