Copyright: Copyright © 1997-2000 Palm, Inc. or its subsidiaries. All rights reserved.
Citation: Copyright © 1997-2000 Palm, Inc. or its subsidiaries. All rights reserved.


Installing and Removing Applications on Your Handheld

The Install Tool makes it easy to mark applications or files (such as databases or network configuration files) to install during the next HotSync® operation. You can install applications or files on your handheld or on a Palm OS® compatible expansion card. Standard Palm file types, such as PRC, PDB, PQA, PNC, SPC, etc. can be installed either on your handheld or on an expansion card. Other file types, such as JPG, HLP, DOC, etc. can be installed only on an expansion card however your handheld or expansion card must also contain an application that is capable of reading this type of file.

Applications or files that you install on your handheld are different than the applications that come pre-installed with the device. Applications, files, and information you store on your handheld reside in RAM (random access memory). If you hard-reset your handheld, the applications you have installed will be deleted. Applications or files that you install on an expansion card are stored there until you remove them; these files are not deleted if you hard-reset your handheld.

For more information about using the Install Tool, see the following topic:

  Using the Install Tool


Using the Install Tool

Use the Install Tool to select applications or files to install during the next HotSync® operation.

Note: Before installing applications or files on a Palm OS® compatible expansion card, you must register each card with HotSync Manager. To register an expansion card, connect the card to your handheld and perform a HotSync operation. Once each card is registered, you do not need to repeat this process prior to installing additional items.

To use the Install Tool

Open the Install Tool dialog box using one of the following methods:

•	Click the Install button on the Desktop application’s Launch Bar.

•	Click the Start button, highlight Programs, highlight Palm Desktop, and select Install Tool.

To select applications or files to install

1.	In the Install Tool dialog box, click the User selector and select the correct user from the list.

2.	Click Add.

3.	In the Open dialog box, select the item(s) to install.

4.	Click OK.

5.	When the Install Tool dialog box reappears, check the location in the Destination column.

6.	If necessary, change the destination by clicking Change Destination, indicating where you want to install the items in the Change Destination dialog box, and then clicking OK.

Tips:

•	Click the Install To selectors to choose the destination for the items in the list below that selector.

•	To move an item from one list to the other, click the item and then click the arrow pointing to the other list.

7.	Click Done.

To remove applications or files from the Install list

1.	Click the item(s) in the Install list.

2.	Click Remove.

3.	Click Done.


Install Tool Dialog Box

Use the Install Tool dialog box to choose files to install on your handheld or on a Palm OS® compatible expansion card during the next HotSync® operation.

User	Click the User selector and select the user name associated with the handheld or expansion card where you want to install an application or file.
Pending install list	View a list of the applications or files that will be installed during the next HotSync operation. The Destination column indicates whether the item will be installed on your handheld or on an expansion card.
Change Destination	Click the Change Destination button to display the Change Destination dialog box where you can select whether items will be installed on your handheld or on an expansion card.
Add	Click the Add button to display the Open dialog box where you can select items to install.
Remove	Click an application in the Pending Install list, then click the Remove button to remove the selected applications or files from the list of items to install.


Change Destination Dialog Box

Use the Change Destination dialog box to choose where you want to install applications or files during the next HotSync® operation.

Install To	Click the Install To selector and select the location where you want to install applications or files listed below the selector.  Note: If your handheld has only one expansion card, the Install To selectors are disabled. In this case items in the list on the left are installed on your handheld and items in the list on the right are installed on the expansion card.
Pending install list	View a list of the applications or files that will be installed during the next HotSync operation. The Install To selector indicates whether the items will be installed on your handheld or on an expansion card.
Arrows	Click the arrow buttons to move items between the two Install To lists.


Troubleshooting

Why do files remain in the Install list after a HotSync® operation?

Files that remain in the list after you perform a HotSync operation did not install on the handheld. If this happens, here are some likely reasons:

•	Your handheld ran out of memory. Review the HotSync Log for more information.

•	The file type was not recognized by your handheld. This can happen when your handheld has an expansion slot and thus can support applications that use file types other than Palm™ application files. However, your handheld cannot recognize another file type until you start the application that uses such a file type at least once. On your handheld, start the application that uses the file type, and then repeat the steps to install the files.