Frequently Asked Questions

 

Are your freeware is Year 2000 (Y2K) compliant ?

 
 

Yes. The freeware date management is based upon Windows date management and all the 32 bits version of Windows (Windows 95/98 and Windows NT) are year 2000 compliant.

 
 

I try to install your freeware under Windows NT. The installation program does not display error message but the freeware is not installed (it is not listed in the Installed Program list under the Control Panel). Why ?

 
 

Under Windows NT you must have the administrator privileges to successfully install the freeware. You have no error message during the installation procedure because the installation program does not verify if it can write data in the registry database.

 
 

I'm using your freeware and tried to uninstall that program through "Control Panel/Add & Remove Programs" but I only get an error message "Installation failed". Why ?

 
 

When you uninstall the freeware you must not use it (i.e. it must not be running when the uninstall procedure is called).

 
 

The count of space used seems to wrap round if used to measure the size of a folder that contains more than four Gigabytes. ?

 
  In fact versions of Folder Size Shell Extension prior v3.0 not works with drive larger than 4 Gb, so if you use drive larger than 4 Gb you can obtain incorrect results with these versions. You must download v3.0 or above to solve this problem.

 
 

I have noticed that Folder Size Shell Extension gives conflicting folder size information. For example, its telling me that my windows folder is 385.63 Mb large and Explorer tells me that its only 34 Mb.

 
  This is because Folder Size Shell Extension reports you the size of the folder and its subfolders (the Explorer reports you only the size of the folder without its subfolders).

 
 

Is there an option to report all folders sizes in the same unit ?

 
  Yes with the uses of the contextual menu (right mouse click in the Folders Size Property Page tree view) for version prior v3.0. For version 3.0 use the option menu.