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4. Troubleshooting

4.1 Problems installing EbQt

./configure says something is missing

The script is generally quite good at telling you what you need to install; try looking around your package tool (aptitude or dselect on Debian, up2date on Red Hat or Mandrake, or kpackage on most distributions, if you have KDE. See also Requirements.

make install says permission denied

Make sure you are root (your terminal prompt should usually end in a hash ("#") character). To become root, type su, and enter the root password. If you're not in charge of the machine involved, ask the person who is to install EbQt for you.

4.2 Problems starting EbQt

ebqt: command not found

Make sure you installed EbQt. Or, if you're trying to run it without installing, you normally need to type ./ebqt (having compiled it and gone into eb-lite/ebqt/ebqt). See also Installation.

./ebqt: No such file or directory

Make sure you compiled EbQt. See also Installation.

4.3 Problems connecting to eb-lite

Connection refused

eb-lite isn't running at the address you specified. Check that you have the right address (including the port number, if you specified a custom one when starting eb-lite).

Host not found

The address you specified doesn't exist (at least according to your DNS server). Either you made a mistake typing the address, or you have more general network problems. If you can't reach other machines with other programs (e.g. you can't reach any websites with your browser), you should ask your ISP or whoever is in charge of your network.

No route to host

EbQt can't reach the address you specified. Either your machine or the other machine is not connected to the network, or you gave the wrong address (the address of somewhere that does exist, but is unreachable).

I clicked Connect and nothing happened. Or, I clicked Connect and something flashed and I was back at the connect tab.

This might happen when the "cookie" numbers are wrong. Make sure you give the same 8 numbers that eb-lite showed when it started, reading from left to right, from the top.

4.4 Problems with buttons not responding

This should never happen, if it does, it probably means that either EbQt or eb-lite has become confused, or simply doesn't understand a particular command it received. Please report the bug to me (Chris Boyle, see Contacting the authors), and if possible, copy and paste the last few lines from eb-lite and from ebqt into the message (run them in two separate terminals).

4.5 Some other problem

If you experience some problem that I haven't dealt with above, you're welcome to mail me (Chris Boyle), see Contacting the authors. Try to include as much detail as you think might be relevant.


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