About Your User Guide

You can find answers to most of your questions in the Corel® Painter™ User Guide. It provides information you need to get the most out of Corel Painter.

The Corel Painter User Guide is for both the Mac OS® and Windows® platforms. As a convention, Mac OS commands precede Windows commands in the text.

When a modifier key differs between the Mac OS and Windows, the Mac OS modifier is listed first, followed by the Windows modifier. For example, Command + I (Mac OS) or Ctrl + I (Windows) means that Mac OS users would press Command + I and Windows users would press Ctrl + I.

Choosing a menu item from a menu follows the convention "Choose menu name > menu item." For simplicity, the term "folder" refers to directories as well as folders. The Corel Painter interface for Mac OS and Windows platforms is identical, unless otherwise specified.

Registering Products

Registering products is important. Registration provides you with timely access to the latest product updates, valuable information about product releases, and access to free downloads, articles, tips and tricks, and special offers.

You can register a Corel product

• online-follow the instructions provided on the Corel Web site
• by mail-send the product registration card to the Corel Customer Service Center nearest you
• during installation-follow the instructions provided by the product setup

Before Calling Corel Technical Support

Before you call Corel Technical Support, please check out some of Corel's complimentary online support options. Please have the following information available to assist the Technical Support representative in helping you:

• a brief description of the problem, including the exact text of any error messages received and the steps required to re-create the problem
• the type of computer, monitor, pointing device (for example, mouse or stylus), printer, and video adapter (display adapter) you are using
• the type and version number of the operating system you are using
• the product information (version number, serial number from the product authenticity card, and PIN) of the Corel application you are using. To find the product information, choose Help menu > About Corel Painter in the application.
• a list of any applications loaded into RAM. Click the Start menu on the Windows taskbar, and click Programs > Startup to determine whether there are any other applications running.