Rescue Disks are available only for Windows 98/Me.

Sometimes a virus or threat prevents your computer from starting normally. Some viruses can only be removed if the computer is started from a clean disk, not the infected hard disk. Often, a Norton AntiVirus alert tells you when to use your Rescue Disks.

You first need to determine if your Rescue Disks are current. This means that you have created or updated your Rescue Disks since you did any of the following:

If your Rescue Disks are not current, you can still use them to remove viruses from your computer. When the Rescue Disk screen appears, use only the Norton AntiVirus task.

To use your Rescue Disks

  1. Insert the Basic Rescue Boot Floppy Disk into drive A and restart your computer.
    The Rescue program runs in DOS.
  2. Use the arrow keys to select the program that you want to run.
    A description of the selected program appears in the right pane of the Rescue program. Your options are:

    Norton AntiVirus

    Scans your computer for viruses and repairs any infected files

    Rescue Recovery

    Checks and restores boot and partition information


  3. Press Enter to run the selected program.
  4. Follow the on-screen instructions for inserting and removing the Rescue Disks.
  5. When the Rescue program is done, remove the Rescue Disk from drive A and restart your computer.