FAQ Summary

Q: I have purchased a license, why am I receiving warnings and messages asking me to purchase?

Q: When entering my license details I get an error message saying my code is erroneous.

Q: I have just renewed my license, why am I receiving warnings and messages asking me to purchase?

Q: Why am I not getting translations in the language I desire?

Q: How do I get translations/term results from a different dictionary/glossary?

Q: Why doesn't the Babylon-Pro window pop up when I attempt to translate a word?

Q: Why am I getting the message 'no results were found' in Babylon's 'find' window, even though I am connected to the internet?

Q: What are the minimal requirements for running Babylon-Pro?

Q: WhatÆs the difference between Babylon-Pro and its free, trial version?

Q: Can Babylon-Pro translate full documents or entire web pages?

Q: Is Babylon-Pro spyware?

Q: Will there be versions of Babylon-Pro for Mac / Unix / Linux / Palm?

Q: I canÆt find my Babylon-Pro license details. What should I do?

Q: How can I update my registration details?

Q: Will Babylon-Pro stop working at the end of the trial period?

Q: Babylon-Pro seems to take up all my CPU. What should I do?

Q: Am I entitled to upgrade to Babylon-Pro 4.0?

Q: How Can I Upgrade to the New Version?

Q: Why should I add glossaries to ''MyList''?

Q: How can I use Babylon-Pro offline?

Q: How are the search results shown in Babylon-Pro?

Q: Can I search in only some of the glossaries in ''MyList''?

Q: Is it possible to correct an existing definition or add a new one to the glossaries?

Q: How can I update the glossaries in ''MyList''?

Q: What is the Babylon-Pro converter?

Q: How are the currency rates updated?

Q: When I try to update the currencies manually I am referred to a web page and the rates are not updated. What's wrong?

Q: What is the Say-it feature?

Q: I cannot hear the pronunciation when I click on the ''Say'' icon, although I have a sound card. What is wrong?

Q: How can I change the ''Say-It'' voice?

Q: Babylon-Pro disables my right mouse button. How can I change the mouse settings?

Q:I can't seem to get results from some Babylon dictionaries, even though I selected those languages. What am I doing wrong?

Q: Can I hide Babylon-Pro when I'm not using it?

Q: Results in some languages appear with the wrong encoding. How can I fix this?

Q: Hebrew and Arabic appear from left to right instead of right to left. How can I fix this?

Q: Japanese and Chinese results appear like dots and squares although I can see them fine in my web browser. Do I need special fonts?