If you are running Windows 95, or Windows 98 then you may not have the most recent components required for full IrDA communication. LogoManager will normally notify you during the installation process if it detects that this update is necessary.
The Extended Systems QuickBeam Suite does not provide the full level of support for infrared required by LogoManager. You will need to install the standard Microsoft infrared stack (Version 3.0 recommended) with the associated drivers for your device. Note that Windows NT does not have an officially supported IrDA stack, so for this operating system, only DirectIR or cable can be used.
Ensure that you have the latest drivers for your infrared port. These can be obtained from your manufacturer.