World Online's products and services fall into four principal categories: --- RECORDSEPARATOR --- Internet access --- RECORDSEPARATOR --- Portal services --- RECORDSEPARATOR --- E-commerce services --- RECORDSEPARATOR --- World Online Business --- RECORDSEPARATOR --- Internet access --- RECORDSEPARATOR --- World Online offers a broad range of Internet access products that are specifically --- RECORDSEPARATOR --- adapted to the local markets in which the company operates. World Online's basic --- RECORDSEPARATOR --- access product comprises access via a local telephone number, e-mail, a hosting --- RECORDSEPARATOR --- service for a personal homepage, access to news services, customer support services --- RECORDSEPARATOR --- and a number of subscriber benefits, such as discounts on online purchases. World --- RECORDSEPARATOR --- Online provides free Internet access in most of its country markets. --- RECORDSEPARATOR --- World Online intends to offer its users a range of broadband and other advanced --- RECORDSEPARATOR --- access platforms, such as cable, ADSL, wireless local loop, GSM and satellite access. --- RECORDSEPARATOR --- World Online already provides ADSL access services to approximately half of its --- RECORDSEPARATOR --- Danish subscribers and to a limited number of its French subscribers. --- RECORDSEPARATOR --- Portal services --- RECORDSEPARATOR --- The company operates --- RECORDSEPARATOR --- World Online --- RECORDSEPARATOR --- -branded portals in most of the countries, where --- RECORDSEPARATOR --- it provides Internet access. World Online operates an international portal, --- RECORDSEPARATOR --- worldonline.com, and country-specific, local language portals. While it adopts a --- RECORDSEPARATOR --- common approach to content and service provision across Europe, World Online has --- RECORDSEPARATOR --- separate editorial operations in each country that provide localized content and --- RECORDSEPARATOR --- therefore address local issues in the local language. World Online's portals are --- RECORDSEPARATOR --- presented in local languages and are customized to the local country markets that --- RECORDSEPARATOR --- they serve. --- RECORDSEPARATOR --- World Online's channels currently include: Home, News, Weather & Traffic, Money, --- RECORDSEPARATOR --- Business, Health, Multimedia, Travel, Sports, Leisure, Music, Entertainment, Games, --- RECORDSEPARATOR --- Kids, Women's interests, Live, Nightfly and Classifieds. --- RECORDSEPARATOR --- World Online offers a wide range of multimedia entertainment on its websites, --- RECORDSEPARATOR --- including webcasts of concerts, television series and special events and broadcasts --- RECORDSEPARATOR --- over WOLR, its web-based radio station. --- RECORDSEPARATOR --- Ecommerce services --- RECORDSEPARATOR --- World Online offers a range of its own and third-party e-commerce services, including --- RECORDSEPARATOR --- online shopping, secure payment processing and third-party order fulfillment. --- RECORDSEPARATOR --- Currently, World Online has tenancy agreements with, among others, leading --- RECORDSEPARATOR --- European retailers such as Bertelsmann Online, the European online book retailer; --- RECORDSEPARATOR --- Ibazar, a French online auction service; QXL, an online auction house; and le --- RECORDSEPARATOR --- Chateau, a wine retailer. All of these companies can access World Online's customer --- RECORDSEPARATOR --- base via direct links from its websites. --- RECORDSEPARATOR --- World Online Business --- RECORDSEPARATOR --- World Online's business solutions fall into the following categories: --- RECORDSEPARATOR --- Connectivity and networking services --- RECORDSEPARATOR --- E-business --- RECORDSEPARATOR --- Consulting and training --- RECORDSEPARATOR --- Application hosting and data-center solutions --- RECORDSEPARATOR --- Mobile Internet --- RECORDSEPARATOR --- Connectivity and networking services --- RECORDSEPARATOR --- In addition to providing dial-up and leased-line Internet access at a variety of --- RECORDSEPARATOR --- transmission speeds, World Online integrates a business customer's local area --- RECORDSEPARATOR --- network (LAN) to the Internet, designs and implements networking solutions such as --- RECORDSEPARATOR --- VPNs, and supplies network hardware, software and related technical support. --- RECORDSEPARATOR --- E-business --- RECORDSEPARATOR --- World Online offers end-to-end turnkey, as well as custom-made, e-business --- RECORDSEPARATOR --- solutions, which include order fulfillment, customer care, payment solutions, Internet --- RECORDSEPARATOR --- marketing, and related software. World Online acts as the intermediary on logistics --- RECORDSEPARATOR --- and financial services, providing for complex customer targeting systems and rapid, --- RECORDSEPARATOR --- efficient fulfillment of orders. World Online enables businesses to concentrate not only --- RECORDSEPARATOR --- on the business-to-business and business-to-consumer marketplace, but where the --- RECORDSEPARATOR --- two converge. --- RECORDSEPARATOR --- Consulting and training --- RECORDSEPARATOR --- World Online consults on all Internet-related business topics. World Online offers its --- RECORDSEPARATOR --- business users a wide variety of programs, which include courses on more than 150 --- RECORDSEPARATOR --- subjects covering a wide variety of training needs. --- RECORDSEPARATOR --- Application hosting and data-center solutions --- RECORDSEPARATOR --- World Online's application hosting and data-center solutions services provide --- RECORDSEPARATOR --- companies with numerous advantages in running their e-business, such as secure --- RECORDSEPARATOR --- and managed environments for delivering Web content. In addition to Internet --- RECORDSEPARATOR --- services, World Online performs monitoring, reporting, platform maintenance and --- RECORDSEPARATOR --- management, backup and restoration, and content publishing services. World Online --- RECORDSEPARATOR --- manages your Web, database, and application platforms configurations, tuned to your --- RECORDSEPARATOR --- professional needs. --- RECORDSEPARATOR --- Mobile Internet --- RECORDSEPARATOR --- World Online is establishing itself as a mobile Internet solutions and services provider. --- RECORDSEPARATOR --- This includes World Online's mobile portal, partnerships with mobile operators, and --- RECORDSEPARATOR --- business-to-business mobile Internet. World Online has signed first-in-Europe mobile --- RECORDSEPARATOR --- application deals, including advanced unified messaging, mobile groupware, and --- RECORDSEPARATOR --- mobile personalization and business intelligence tools. World Online Mobile is focused --- RECORDSEPARATOR --- on "use me" applications - not simply "read me" content. WOL Mobile will provide --- RECORDSEPARATOR --- businesses and consumers with mobile applications, which increasingly converge the --- RECORDSEPARATOR --- communications-content-transactional spectrum, and which help personalize and --- RECORDSEPARATOR --- humanize the increasing speed and pace of our personal, family, and business lives. --- RECORDSEPARATOR --- The company's business customers currently include, among others, Lufthansa; Opel, --- RECORDSEPARATOR --- a division of General Motors; Novartis; Sony; and Ruhrkohle AG (RAG). --- RECORDSEPARATOR --- Network Infrastructure --- RECORDSEPARATOR --- World Online operates its own IP "Internet protocol" network. The company currently --- RECORDSEPARATOR --- provides access via different platforms, including analog, ISDN and ADSL, and --- RECORDSEPARATOR --- intends to take advantage of future broadband technologies. --- RECORDSEPARATOR --- World Online's network is designed to be highly redundant, which means that a --- RECORDSEPARATOR --- technical failure in one part of the network will in most cases not affect the company's --- RECORDSEPARATOR --- ability to provide continuous service.