The Work Request Detail
This is a detailed report for the request you
selected. It displays all of the information about the selected
request, including all notes, relationships and attachments.
In this topic, you will learn about:
The Work Request Detail Toolbar
The Work Request Detail screen contains the
following buttons. If you do not have one or more of these
buttons displayed in your toolbar, it is because you do not have
permission to use that feature.
- New - create a new request.
- Edit - edit the current request.
- Note - add a new general note. The new note is added
at the end of all other notes.
- Discuss - add a new discuss note or alter an existing
discuss note.
- Flag - add a new flag note or alter an existing flag
note.
- Print - print the details of the current request.
- History - display the change history log for the current
request.
- Close - close the Work Request Detail screen.
- Options - select personal user options for modes of
operation.
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Work
Request Detail Tips
The following are tips to remember when viewing
work requests:
- to download
an attachment, select the
link in the attachment section.
- to upload
an attachment, you must
edit the request, then select the Attach button at the
bottom of the screen.
- to go
to a related request,
select the related request id in the related section.
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