This dialog is used to search the database for a certain text string. All of the fields in the database are scanned for the text string that you include. You also have the option of searching in the Description and Resolution fields. Notes are not included in the search. You also have the option of selecting which record set you want to search.
The following fields are used to perform a Find:
To find work requests matching the criteria you want:
The results of the Find are displayed in a list called Find Work Requests.