My CD ROM drive is not recognized by Nero. What to do? ------------------------------------------------------ Currently there are several hundreds or maybe even thousands of different models of CD-ROM drives available on the market. Due to time and availability limitations itīs absolutely impossible to support every available CD-ROM drive models. Nero already supports many different CD-ROM drives but a support of all CD-ROM drives is simply impossible. For users of not directly supported CD-ROM drives, Nero offers the menu com-mand CD-Rekorder -> Autodetect CD-ROM. Once a CD-ROM drive was successfully detected by Nero it may be used as input device for "on the fly" copies or to save CD tracks. Neroīs autodetection should be able to detect most CD-ROM drives that are not directly supported. CD-ROM Autodetection If this menu command is activated Nero tries to determine the specific properties of a CD-ROM drive by transmitting some SCSI or IDE commands and check the driveīs answer afterwards. Unfortunately this method is some kind of risky because there is no standard SCSI or IDE command set supported by each and every CD-ROM model. The result of sending a not supported command to a CD-ROM drive might be a system crash. This phenomenon is already known from the Windows 95 command "hardware detection". Because this command may be risky itīs a very good idea to close all programs and save data before starting an autodetection. 1. Extract first the file 'TESTCD.ZIP' 2. Open Nero 3. Click on "Cancel" 4. Verify that the name of your CD Recorder appears in the bottom of the Nero window. If "Image Recorder" appears instead of your recorder, open the menu command CD Recorder -> Choose Recorder and select your recorder 5. Using the menu command File - >Burn image, burn the image file you saved before onto an empty CD. 6. Insert then the CD you have just burned into your CD ROM drive and choose the menu command CD Recorder -> Autodetect CD-ROM. A dialog box opens allowing to choose the not supported CD-ROM drive from a list of available devices. Furthermore the bus type (IDE/SCSI or unknown) and the command set may be defined. If possible Nero presets these options with reasonable default values. If SCSI or IDE is preselected as bus type itīs most likely not a good idea to change this settings because Nero detected the bus type by checking the driver. The result therefore is most certainly correct. If you have an IDE CD-ROM then the command list in the dialog contains only a single entry. This is because IDE CD-ROM drives have a standard command set and the differences between CD-ROM models are relatively small. If youīre an owner of a SCSI-CD-ROM you shouldnīt need to change the preselected command set because again Nero has probably pre-selected a "reasonable" entry. 7. Now click the OK button. Nero will now try to detect the specific properties of your CD-ROM drive. The current activity is displayed in a dialog box. 8. Once the CD-ROM autodetection is completed Nero will show the read speed of your CD-ROM drive. This information is given for data and audio as well. The results might be different from the expected value because the results depend upon the kind of data (audio or mode1/mode2), the operating system and other properties your computer. Especially audio read speed may be slower than data read speed. If the audio read speed of your CD-ROM drive turns out to be slower than 150KB per second or if your CD-ROM drive doesnīt support audio reading at all (indicated by a dimmed gray display of the audio read speed display) then Nero canīt use your drive as input device for audio and mixed mode CDs. 9. At this point we would like to ask you to send us the drive parameters of your successfully identified CD-ROM drive by e-mail to support@ahead.de or fax to ++49 7248 911 888. With this information we will be able to automatically support this CD-ROM drive for future Nero releases.