To diagnose an installation or configuration problem

1. Start Triage Analyzer.

2. In the File menu, click Open Reports.

3. Select the reference report for a working configuration.

4. Select an audit report submitted by a customer.

5. Click Ok to load and compare the two reports.

Notes

• Customers can submit compressed audit reports, which are stored in .CAB files. Triage Analyer automatically extracts audit reports from .CAB files and loads them.

• Triage Analyzer automatically highlights differences between the two reports.

• To view only the differences between the two audit reports, click Show Differences in the View menu.