NOVELL TECHNICAL INFORMATION DOCUMENT TITLE: README for 411SP1.EXE (Support Pack v1.0) README FOR: 411SP1B.EXE NOVELL PRODUCTS and VERSIONS: NetWare for OS/2 NetWare 4.11 SMP 4.11 SFT III 4.11 IntranetWare IPX/IP Gateway IW 4.11 MPR IW 4.11 ABSTRACT: IntranetWare Support Pack v1.0. What is it? A comprehensive set of updates for all of the products contained in the IntranetWare box (NetWare 4.11, NIAS 4.0, MPR 3.0 & 3.1, NetWare/IP, NetWare Web Server, LAN drivers, etc.). It features an integrated installation program. The patches contained in the IntranetWare Support Pack have undergone rigorous testing. This testing includes component testing, core OS testing, and integration testing with other Novell products. ----------------------------------------------------------------- DISCLAIMER THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. ----------------------------------------------------------------- ISSUE: INSTALLATION INSTRUCTIONS: ================================================== Section 1 Installing the Support Pack Section 2 Notes on NetWare for OS/2, SMP & IPX/IP Gateway Section 3 Installation Issues & Tips _________________________________________________________ ================================================== Section 1 Installing the Support Pack _________________________________________________________ 1. Type 411SP1x.EXE to explode the Support Pack file. Explode the file on the server's SYS: volume, on another server volume, or on a local client drive using RCONSOLE to run the installation. 2. At the server prompt type "LOAD INSTALL". 3. Select "Product Options". 4. Select "View/Configure/Remove Install Products" 5. Write down the Currently Installed Products shown in the window. You will need this information in a later step. Specifically, you need to note whether NIAS 4.0 and/or MPR v3.1 are listed. 6. Press to install the Support Pack. 7. Depending on where the Support Pack files are located, complete one of the following steps: A. From the local volume SYS: press and specify the path, including the volume name (e.g., SYS:\411SP1). B. From a different server on the network, press and specify the full path including the server name (e.g., Server_Name\VOL1:\411SP1). This step prompts for a login name and password for the other server. C. From a local drive at a client using RCONSOLE press . 8. Press 9. Mark the appropriate choice according to the server's current configuration: ( ) 1.0 Support Pack for NetWare 4.11 + NIAS 4.0 or MPR 3.1 ( ) 1.0 Support Pack for NetWare 4.11 10. Press to accept the marked file group(s) and continue. 11. At the Update MultiProtocol Router message, Press to continue. 12. Select "Install Product" 13. Select the server you are installing the Support Pack update on and press . 14. Select "Yes" to start the MultiProtocol Router installation. 15. After the MultiProtocol Router file copy, press to continue. 16. Press to clear the "Remove Floppy" message and return to the Product Install menu. 17. After the MultiProtocol Router update has completed successfully, select "Exit" to continue the core OS update. 18. After the files finish copying, the Support Pack installation is complete. 19. In order for the updates to take effect, the server must be restarted. At an appropriate time, warn/notify users of the server being shut down; when the server is free, type "DOWN" at the server console, then type "RESTART SERVER". ================================================== Section 2 Notes for NetWare for OS/2, SMP & IPX/IP Gateway _________________________________________________________ NetWare For OS/2: The VNETWARE.SYS file is copied to the MISC directory. NetWare for OS/2 users need to manually copy VNETWARE.SYS to the proper location on their OS/2 boot drive. Check the load DEVICE=VNETWARE.SYS statement in the CONFIG.SYS file for the correct location. NetWare SMP: The SMP.NLM file is copied to the MISC directory. SMP users need to manually copy the SMP.NLM file to the server boot directory, usually C:\NWSERVER. IPX/IP Gateway: The TCPIP.NLM file is copied to the MISC directory. IPX/IP Gateway users need to copy this TCPIP.NLM file to C:\NOVELL\CLIENT32 (or the directory where you have installed your client). Also TCPIP.NLM to the SYS:PUBLIC/CLIENT/DOSWIN32/IBM_6/TCPIP directory if the client has been installed on the server. NE3200.COM: The NE3200.COM file is copied to the MISC directory. If you are installing a NetWare v4.11 server across the network with a NE3200 network board in the server, you need this updated driver to prevent the server install from hanging. ================================================== Section 3 Installation Issues and Tips _________________________________________________________ ISSUE 1 Error during the Product Installation for MPR: "PINSTALL-3.1-36 Product MPR is currently installed on server and cannot be over written by product NetWare Multiprotocol Router 3.0 PTF" Cause: The "1.0 Support Pack for NetWare 4.11" Support Pack option was chosen when MPR 3.1 or NIAS 4.0 is installed on the server. Solution: Exit from the MPR Product Installation; the Support Pack install will continue and be completed. In order to properly update MPR 3.1, the Support Pack must be reinstalled selecting the "1.0 Support Pack for NetWare 4.11 + NIAS 4.0 or MPR 3.1" option. ISSUE 2 Error during the Product Installation for MPR: "PINSTALL-3.1-38 Product NetWare Multiprotocol Router v3.1 has to be installed before NetWare Multiprotocol Router v3.1 on server . Please refer to the documentation for details. Cause: The "1.0 Support Pack for NetWare 4.11 + NIAS 4.0 or MPR 3.1" support pack option was chosen and MPR 3.1 is not actually installed on the server. This can be verified by checking the "View Installed Products" option in INSTALL.NLM. Solution: Exit from the MPR Product Installation; the Support Pack install will continue and be completed. In order to properly update MPR 3.0, the Support Pack must be reinstalled selecting the "1.0 Support Pack for NetWare 4.11" option. ISSUE 3 When selecting the "Product Options" option in install, the screen to copy files appears instead of the "Product Options" screen. Cause: Typically this indicates that the server was NOT originally installed by using INSTALL.BAT. Solution: Copy the following files from the NetWare CD-ROM: NETMAIN.ILS, NETMAIN.ICS, LANGFS.ILS to C:\NWSERVER. ISSUE 4 When the Support Pack is installed, SERVER.EXE will be updated with the current version of LOADER. Some customers have indicated that the modified version of SERVER.EXE becomes corrupted and displays the following message: LOADER-4.10-19: Error reading load file C:\NWSERVER\SERVER.EXE. This corruption has been linked to the DIE_HARD VIRUS. Solution: 1-Scan the DOS boot drive of the file server, as well as any locations that the patch kit may have been copied to. Novell has ensured that the virus has not been encapsulated in the compressed downloadable patch kit. 2-Rename SERVER.OLD (or MSERVER.OLD) to SERVER.EXE (or MSERVER.EXE). 3-RUN LSWAP.EXE. USAGE: LSWAP [LoaderFilePath [ServerFilePath]] Default LoaderFilePath = C:\NWSERVER\LOADER.EXE Default ServerFilePath = C:\NWSERVER\SERVER.EXE 4-Run the newly modified SERVER.EXE (or MSERVER.EXE if running SFT III). ISSUE 5 NetWare for OS/2 Problem: When the Support Pack is installed, it is possible to see the following error: File C:\NWSERVER\LOADER.EXE (or LSWAP.EXE) cannot be opened. Error: Error Code 87 (57hex) Install 4.11-235 Press to continue Solution: Manually copy the LOADER.EXE and LSWAP.EXE files to the boot directory, usually C:\NWSERVER (the LOADER.EXE and LSWAP.EXE files are located in the 411SP1\PK411 directory). At the OS/2 Window run the LSWAP.EXE file (this only needs to be run once). Type "LSWAP LOADER.EXE SERVER.EXE" TIP 1 It is possible to create other directory structures to accommodate your needs. This example illustrates how this concept works. If an NLM file needs to updated on SYS:\SYSTEM, copy the *.NLM (or *.LAN) file to the \SYS\SYSTEM directory. If a file needs to be updated in any other path (perhaps SYS:\ETC), create a directory under \SYS and copy the file to \SYS\ETC. TIP 2 Additional Information about the Support Pack installation: 1. The Support Pack files are copied to the server. 2. Product Installation for MPR 3.1 is loaded to update the 3.0 or 3.1MPR files. 3. LSWAP will automatically update SERVER.EXE with a new LOADER.EXE. 4. A record will be added to the Btrieve PRODUCTS.DAT file, in the Installed Products, and the following will appear: "SPACK V1.0 Support Pack for NetWare 4.11 (10/96)". Note: The Support Pack installation detects the current server configuration and installs the appropriate files. If the server configuration is changed, you will need to reinstall the Support Pack for the new configuration -- for example, changing from SFT III to IntranetWare. Self-Extracting File Name: 411sp1b.exe Files Included Size Date Time ..\ 411SP1B.TXT (This file) ..\411SP1\ 411SPACK.IPS 25230 10-2-96 10:20:30 am PI_ICMD.NLM 18370 7-29-96 10:37:14 am PI_INIT.NLM 1735 6-28-96 8:25:12 am PI_IOCON.NLM 1868 7-29-96 10:32:30 am PI_IOMKD.NLM 1250 6-28-96 9:04:58 am REV.A 13135 10-21-96 5:25:34 pm ..\411SP1\MISC\ NE3200.COM 28582 9-19-96 9:03:14 am SMP.NLM 124894 10-3-96 5:42:16 pm TCPIP.NLM 209384 9-9-96 11:48:58 am VNETWARE.SYS 159744 7-1-96 11:28:34 pm ..\411SP1\MPR\ ..\411SP1\MPR\30\ IPXCFG.NLM 266700 9-17-96 10:32:58 am IPXRTR.NLM 326142 9-23-96 4:20:26 pm IPXRTRNM.NLM 50668 9-7-96 3:54:02 pm PINSTALL.HLP 5585 11-15-95 11:54:18 am PINSTALL.NLM 161904 9-13-96 1:28:54 pm PSCRIPT.DAT 2218 10-16-96 1:19:20 pm TCPIP.NLM 365866 9-23-96 10:56:12 am ..\411SP1\MPR\31\ ..\411SP1\MPR\31\NIAS_PTF\ ..\411SP1\MPR\31\NIAS_PTF\DISK1\ PINSTALL.HLP 5585 11-15-95 11:54:18 am PINSTALL.NLM 161904 9-13-96 1:28:54 pm PSCRIPT.DAT 4257 10-16-96 1:39:32 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\IPX\ IPXRTR.NLM 159879 9-23-96 6:28:38 pm IPXRTRNM.NLM 23356 9-10-96 3:41:58 pm STATICON.NLM 57417 10-1-96 4:56:32 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\IPX\NLS4\ IPXRTR.MSG 12050 9-23-96 5:18:48 pm IPXRTRNM.MSG 309 9-10-96 3:41:56 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\IPXGW\ IPXGW.NLM 31005 9-17-96 5:45:04 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\IPXGW\NLS4\ IPXGW.MSG 13212 9-17-96 5:45:02 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\ISDN\ WHSMCAPI.LAN 16162 9-13-96 3:11:22 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\NM\ INETCFG.NLM 157318 9-13-96 1:34:42 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\PPP\ ..\411SP1\MPR\31\NIAS_PTF\DISK1\PPP\SAMPLES\ SAMPLE.LSC 332 7-16-96 1:48:38 pm SAMPLE.SCR 368 7-16-96 1:30:34 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\TCPIP\ TCPIP.NLM 206269 9-23-96 11:22:46 am ..\411SP1\MPR\31\NIAS_PTF\DISK1\TCPIP\NLS4\ TCPIP.MSG 17135 9-23-96 11:20:34 am ..\411SP1\MPR\31\NIAS_PTF\DISK1\UTILSWAN\ DMGMT.NLM 16392 9-10-96 2:46:00 pm WSM.NLM 11088 9-9-96 4:39:48 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\WANNM\ PPPCFG.NLM 49369 9-18-96 10:20:28 am WHAIOCFG.NLM 8205 10-3-96 10:49:40 am WHCATCFG.NLM 8822 9-13-96 3:12:00 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\WANNM\NLS4\ PPPCFG.HLP 67426 7-18-96 4:22:10 pm PPPCFG.MSG 18058 9-18-96 10:20:26 am ..\411SP1\MPR\31\NIAS_PTF\DISK1\WHSM\ WHSMAIO.LAN 13674 9-9-96 3:11:56 pm ..\411SP1\MPR\31\NIAS_PTF\DISK1\WTSM\ FRCON.NLM 31383 10-3-96 10:48:34 am FRTRACE.NLM 33155 10-3-96 10:47:48 am PPPCON.NLM 55051 10-3-96 10:46:48 am PPPTSM.NLM 77658 9-18-96 10:19:34 am ..\411SP1\MPR\31\NIAS_PTF\DISK1\WTSM\NLS4\ PPPCON.HLP 73932 12-12-95 3:33:38 pm PPPTSM.MSG 5556 9-18-96 10:19:30 am ..\411SP1\PK411\ LOADER.EXE 143359 9-25-96 1:24:36 pm LSWAP.EXE 55597 5-28-96 1:51:52 pm LSWAP.NLM 46534 5-28-96 1:52:26 pm NBI.NLM 17028 8-30-96 1:31:12 pm ..\411SP1\SYS\ ..\411SP1\SYS\PUBLIC\ NETADMIN.EXE 1063560 9-25-96 11:12:48 am ..\411SP1\SYS\SYSTEM\ CNE1500T.LAN 17701 9-18-96 10:45:22 am CNE2100.LAN 17696 9-18-96 10:45:12 am CNE2100.LDI 11557 9-27-96 4:41:46 pm DHCPCFG.NLM 219759 8-20-96 10:50:10 am DHCPIO.NLM 159436 8-20-96 10:48:34 am DHCPSRVR.NLM 54759 8-20-96 10:47:12 am HTTP.NLM 355047 9-19-96 9:48:44 am MSM.NLM 56649 8-22-96 6:12:38 pm NBI.NLM 17028 8-30-96 1:31:12 pm NE1500T.LAN 7622 9-18-96 10:46:28 am NE2100.LAN 7620 9-18-96 10:46:20 am NTR2000.LAN 11548 9-9-96 3:20:20 pm Installation Instructions: ----------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. 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