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 Network
troubleshooting information
- Other people
can’t send me notes over the network
Check the StickyNote Information dialog. If it
says, "Network status: Deaf," you have
note acceptance turned off. Go to the
"Network" pane of the
"Options" dialog, and check the
"Accept incoming notes" button. If the
Information dialog says, "Network status:
Disconnected," StickyNote eotjer could not
connect to your network or is simply not
connected. By default, StickyNote does not try to
connect to your network; you need to tell it to
connect. You can accomplish this through the
"Options" dialog in the
"Network" pane; uncheck the "Force
network interface off" button.
Alternatively, StickyNote may have just failed to
connect to your network. This can be one of a
number of things. Either you have no network or
an invalid network connection, or there is
another program using the socket StickyNote
needs. The latter problem you can fix by closing
other server programs. When you’ve closed
your other programs, try restarting StickyNote.
- StickyNote grabs my
modem or freezes my computer
Because this version of StickyNote uses your
computer’s Internet and LAN system
functions, it can trigger problems inherent in
your system configuration or network system.
StickyNote uses a simple sockets mechanism to
communicate with itself on other machines; under
normal circumstances this will never cause
problems. There are, however, computers which
cannot handle sockets properly and exhibit
nondeterministic behavior resultantly. To fix
these and other network problems, go to the
Options dialog box, Network pane, and select the
"Force network interface off" button.
Click "OK" in the Options dialog and
follow the instructions which appear. This will
turn off all networking features and fix all
network-inspired problems. You should never use
this feature unless you are experiencing problems
with your network. Whenever this feature is
selected, all of the StickyNote network functions
become unavailable.
In addition, you may wish to set your protocol to
a correct value. If you are not connected to the
Internet, but are using an IPX LAN, you should
select IPX, close the Options dialog, and restart
StickyNote.
- StickyNote is
running and I’m logged on to the Internet,
but people can’t send me notes.
Make sure you have the "Accept incoming
notes" option select in the Network pane of
the Options dialog. If your network is set up
properly, the Information dialog should say
"Listening" next to "Network
status." Also, if you log on to the Internet
while StickyNote is running, it may take up to a
minute for the program to autodetect and
initialize its server software for your network.
To check to see if StickyNote is initialized,
check the Information dialog to see if it says,
"Listening."
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