Diagnostics

Diagnostic tests are run either by clicking Help/Diagnostics in a NAT32 Console window or by clicking:

Either method will run a diagnostic script that pings a host on the Internet (137.92.1.1), tests the configured DNS servers and dumps various Windows and NAT32 settings. The tests can take up to 30 sec to complete and your computer must have Internet connectivity at the time. Test results are written to file info.txt in your NAT32E directory. Be sure to attach your latest info.txt file when requesting support, as it contains all the information needed in order to debug your configuration.