Active@ UNDELETE: Knowledge Base

Troubleshooting

The following scenarios are provided from help service offered to actual customers.

What problem are you having?

I have purchased and copied software onto the floppy. When starting Active@ UNDELETE, I get a message UNREGISTERED VERSION.

Possible Cause:   You forgot to copy SETTINGS.INI. This file contains your registration key.

Solution 1:   Look for SETTINGS.INI at the installation folder and copy it to the same place where you start Active@ UNDELETE from.

Solution 2:   Install software directly to the floppy disk. All necessary files will be copied there.

See Also

Recovery Tips | Frequently Asked Questions

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