Although it is true that an appropriately updated antivirus program is the best tool to fight viruses, we recommend that you also have some additional services.
A technical support service, via e-mail or telephone, will be very helpful to solve any problem or enquiry that might arise in relation to a certain virus or the antivirus itself.
In the event of being affected by some newly created virus, we recommend that you have a virus emergency response service available that can eliminate it as soon as possible.
Another essential service is the new virus alerts, which are distributed through mailing lists for example.
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