Clear up your doubts by consulting the answers to the most frequently asked questions.

  1. How can I scan a folder or a file?
  2. How can I scan all of the computer?
  3. What does "Carry out an Operating System scan" mean?
  4. Where can I get information about a particular virus?
  5. What do I do if the antivirus detects suspicious files?
  6. What does it mean when the antivirus has renamed the infected files?
  7. How do I send a suspicious file to SOS Virus?
  8. I have disinfected a virus. Why does its name continue appearing in the report?
  9. What would happen if I disabled the Permanent Protection (files and Internet)?
  10. How do I know if my antivirus is up-to-date?
  11. How do I configure the antivirus updates?
  12. Can the antivirus be automatically updated, or do I have to carry out the immediate updates?
  13. How often is my antivirus automatically updated, or how often should I use the immediate updates?
  14. What are rescue disks and how do I create them?
  15. How are the rescue disks used?