To Create New Mail

Click on the Compose buttonthat is along the top of the
Mail Folders window
.
If you do not see this button perhaps you have not yet opened the Mail Folders window?.
If this is the case you will need to click on the small envelopeicon that is on
the main button bar.

A new window will appear that allows you to type in your message.
First we need to decide who is going to receive this message.
At this point it is probably best to address it to yourself.

Type your email address into the To: field and then enter a Subject for your message
(shown below)


Great - now you can add some text into your new message.

Once you have finished composing your message you can choose to send it immediately
or to store it in the Outgoing folder for delivery later.
For now just press the Send Later button

Your message will now be saved in the Outgoing folder, but the editor window will remain
on your screen after clearing itself so that you can compose further messages. If you do
not want to create another message immediately, simply click the Close button to shut
down the editor.

If you look in the Folders Windows you will notice that the list of folders now has a new
icon next to the Outgoing Mail folder as shown below

This indicates that there is mail in a folder. If you click on this folder you will see your newly
composed message in the list on the right.If you decide you want to make some changes
to the new message then just select it in the message list and press the Edit button
or double-click on the message itself.

The editor will re-appear and allow you to change the message.

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Reading Email

Email is manipulated by the Mail Folders window.

If this window is not already open then you will need to click on the small
envelope icon that is on the main button bar.

The folders window is a three pane window that has a list of your mail folders
in the top left pane.

These folders can be thought of as draws in a desk containing mail messages.
Each folder has an icon alongside it's name.

means that there is no mail in the folder
means that the folder contains messages but they have been seen
means that the folder contains one or more new mail messages.

Along with the icon an optional count of the mail within each folder can be shown.
If a folder contains new mail then the count is given as
<new mail count>/<total mail count> e.g. 14/25

The next pane contains the list of messages

The messages details that are displayed are Subject, Sender, Date and Time.

If you wish to view more or less of this information then you can drag the
triangle and adjust the column width to your own preference. This list also contain
icons that help identify message properties.

means that this message has been replied to
means that this is a new message that is has been sent by you
means that this message contains an attachment
- the attachments are accessible by opening the Attachments list,
click on to view the list.

The lower panel shows you the actual text of the message.

You use the scroll bars to scroll through the message.
If you want to view the header information then check the header box

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Replying to an email

Click on the Reply button that is along the top of the
Mail Folders window. If you do not see this button then you may not have the Mail
Folders window open. If this is the case you will need to click on the small envelope
icon that is on the main button bar.

SmartMail will open a Reply editor window and fill in the recipients address along
with the subject - at this point you may be asked if you want to send this reply to
other addresses.

This occurs because SmartMail noticed that the original message had be copied
to other people as well as yourself. You you do want a copy of your reply to go
to those people click Yes.

A common practice amongst email users is quoting of sections of the original
message in the reply. SmartMail allows full quoting, by typing
Ctrl+E (or Alt + Right Mouse Click) or partial quoting. In order to do a partial
quote you need to be able to mark-up a section to quoted.
To view the original message press the Unzoom button
This will split the window in half placing the original message in the upper portion
with the reply in the lower portion. To select the area to quote you click and drag
the mouse to select to paragraph or phase you require. Once selected you click back
in the reply to select where you want the quote to be placed and press
Ctrl+RightMouse. Standard Windows cut'n'paste shortcuts are of course supported.

Once you have finished composing your reply you can choose to send it immediately or to
store it in the Outgoing folder for delivery later.
For now press the Send Later button

The editor will now save your message in the Outgoing folder and clear itself so
you may compose further messages.
Finally click the Close button to close the editor.

If you look at the Folders window, you will notice that the list of folders now has a new
iconat the left of the Outgoing Mail folder in place of theempty folder icon


this tells you that you now have mail in that folder. If you click on the folder you will see your
message in the list of messages at the right.

If you want to make some changes to this message before it is sent then
select it and click on the Edit button :-


or you can just double-click the message.
The editor will re-appear and allow you to change the message.

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Setting The Network Type

These notes assume you have already set-up a connection to the internet, either via
your modem or a leased line connection. If you do not have a functional connection
then please set this up before proceeding with this tutorial.

Before you can send email that is sitting in the Outgoing folder you need to tell
SmartMail a few details.The first is the type of connection you will be using.
Select the menu option Configure->Communications
Along the top of this window you will see that you can select from three different
types of connection.


this option causes SmartMail to invoke the Windows95
system. It is only available if you are running Windows95 or Windows NT. If this
option is selected you will be presented with the DUN options pane

This panel lets you chose the DUN connectoid to use when invoking the dialup
system as well as various suboptions.

If is checked then SmartMail will hang up the modem
when it is finished. If you normally stay connected, to continue to use a web browser
for example then you will need to uncheck this option.

If is checked then SmartMail will close down the
separate executable that controls the DUN system. This module is useful in it's own
right and can be used for controlling dialup access for other programs. If you wish to
continue to use this after SmartMail has exited then uncheck this option.

This module is represented by a green phone icon in the system tray area

The dun timeout is used by SmartMail to determine the amount of time to wait for
the connection to be established. If your connection takes a while for your connection
to log into your ISP's network then you may need to increase this value.

The
options apply to the DUN system. Use Sync for debugging the connection.


This option should be selected if you do not wish to use
Windows95 dialup system. This could be because you are using an older Windows 3.1
tcp/ip stack (e.g. Trumpet) or you are using SmartMail on an internal network or leased
line where dialling is not required.

If this option is selected you will be presented with the following panel:

The options allows should be pretty self-explanatory with the exception of the
option.
If this is checked then SmartMail will initialise the stack before actually using it on some
stacks this is needed to trigger the modem dialling. The default is shown above and most
users should not need to change from this.


This option is for when SmartMail is being used in
conjunction with the NetcPlus SmartServer gaining access to the server via mapped
drives, rather than using the normal tcp/ip system. It allows you to specify the path to
the server over a standard mapped drive. This method of connection alleviates the
need for running a tcp/ip network over your internal network.

For more information on SmartServer check the NetcPlus web page
http://www.netcplus.com

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Adding ISP Details

Before you can start to collect and send email there is some information that
SmartMail needs to know. This information is usually supplied by your ISP
(Internet Service Provider). In order to send mail SmartMail will need to know
the name or IP address of the machine to which it is to be sent. This machine
must be running an SMTP service and is often known as an email gateway.

Select the menu option Configure->Communications and select the
Outgoing Mail
tab.

This window lets you set your real name and your usual email address. Once
you have entered these press the Add New Gateway button and enter the
name of your mail gateway. You can add more than one gateway if you have
alternative access. If this is the case you need to tell SmartMail which gateway
to use as the default. Select the one you require and press the Set as Default button.
If you check the option, it will cause SmartMail
to try and cycle thru your other defined gateways if the default gateway is not available.

It try's each one in turn until the mail is sent. The field

can be used to set an alternative reply address in the header of your message. This can
be useful if, for example, you send mail from a home account but want the replies to be
addressed to your work account.

Most people however set this to be the same as their usual email address.

You will now need to tell SmartMail where to pick up your mail from and what protocol
to use.

Click on the Connection Types tab and choose which method of mail collection your ISP allows.

Most people will need to select POP3. If your ISP supplies mail via SMTP then there is nothing
further to configure and you should be ready to exchange email. If you collect mail via POP3
then click on the Incoming Mail tab.

The first thing to enter is your user id and password
These will have been supplied by your ISP. They are usually case sensitive and care must be
taken to enter them in correctly.

The next thing SmartMail will need to know is the name or ip address of the machine that holds
your mail-boxagain, contact your ISP for this information.

There are some further optional settings you can specify when dealing with POP3 mail.

will cause SmartMail to download the mail but not remove
it from the mail-box. You may find this useful if you are away from your main mail machine
but still want to look at current messages.

will cause SmartMail to discard a message if you already
have a copy. This is useful when the Leave Mail on Server option is employed as messages
you have already downloaded will not re-appear in your list.

You have now set-up SmartMail for the collection and delivery of email.

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Going Online

To tell SmartMail to go online you click the green telephone handset icon on
the main buttonbar. The resultant window offers a number of choices, some of which can be
defaulted to ON
.

SHORTCUT - If you have set some default operations then you can right click on the icon
and bypass this window altogether
.

checking this option will cause all the mail that is waiting in the
Outgoing folder to be sent. If you have SmartMail set-up to send other users mail then
this will also be sent. Mail that is waiting in the Outgoing folder that has been postponed will
not be sent.

checking this option will cause SmartMail to collect email. If you have set-up
SmartMail to check other user accounts or to check additional mail-boxes then they too will
be checked.

checking this option will cause SmartMail to connect to a finger server and display
the results. Some users can get listings of their awaiting mail if their ISP supports it.

checking this option will cause SmartMail to display a few
lines of each message and wait for you to decide if you want to download it, remove it etc.
This can be useful if you are using mobile links and do not want to download large messages.

similar to the above option except it gets a list and closes the
comms link allowing you to review waiting messages off-line.

this option is only available if you have got a list of waiting mail
and have told SmartMail what to do with each message. Checking this option will action
those instructions.

If you are using Windows95 or NT then this drop-down list
will contain all the dial-up connections you have. This is useful if you have account with various
ISP's and want to change who you make your connection with at the time of a manual connection.

if checked, SmartMail will hang up the telephone line after it has
completed all specified tasks. If you want to stay connected however, maybe for web-browsing
then uncheck this.

if you have SmartMail set-up to collect mail for other users then you can
use this to override that setting and just pickup mail for the logged in user. This is a "one-shot"
operation.

You should now be ready to send and receive email

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Copyright © 1997 by NetcPlus Internet Software Ltd. All rights reserved.
All specifications subject to change without notice.
The NetcPlus logo and SmartMail are registered trademarks of NetcPlus Internet Software Ltd..
Other products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders.