Technical support
Technical support is available by e-mail addressed at

vbshop@aivosto.com

We will try to reply to all messages. Please include the following information when requesting support:
- program version (from "About" dialog)
- registered name (if you're a registered user)
- where did you get ActiveXplorer from (http or ftp site)
- Windows 95/98/NT/2000/ME version (including service packs and other fixes installed)
- full description of your problem - provide as much information as possible to allow duplication of the problem: place of error, sequence of your actions, etc.
- files causing problems may be submitted in one of two ways:
by e-mail attachment or by URL. All files must be compressed in .zip format.

Note: before requesting technical support, please ensure that you are using the latest version of ActiveXplorer available from http://www.aivosto.com/vb.htm