Technical support
Technical support
is available by e-mail addressed at
vbshop@aivosto.com
We will
try to reply to all messages. Please include the following
information when requesting support:
- program version (from "About" dialog)
- registered name (if you're a registered user)
- where did you get ActiveXplorer from (http or ftp site)
- Windows 95/98/NT/2000/ME version (including service packs
and other fixes installed)
- full description of your problem - provide as much information
as possible to allow duplication of the problem: place of
error, sequence of your actions, etc.
- files causing problems may be submitted in one of two ways:
by e-mail attachment or by URL. All files must be compressed
in .zip format.
Note:
before requesting technical support, please ensure that you
are using the latest version of ActiveXplorer available from
http://www.aivosto.com/vb.htm
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