Pinnacle Systems TOP FAQ’s

Please find below the most Frequently Asked Questions regarding Pinnacle Systems Products received by our Helpdesk. First select your product and you will get a list with FAQ’s.

If you do not find the answer to your question, other FAQ’s are available in our Support database.

 

DC30 Series

We always recommend you to first download and install the latest software available for your product.

You will also find a list of Troubleshooting and different Problems & Solutions  at the end of the User’s Manual for your product. Please read these carefully !

You can also look to the Support HomePage and select Manuals to see if a different document is available for FAQ’s.

Q : Is it possible to use DC30plus with Adobe Premiere 6.x ?

Q: Is it possible to capture audio and video within Premiere under Windows NT or Windows 2000 ?

Q : Is it possible to use DC30plus with Adobe Premiere 6.x ?

A : A 2.0 patch is available for DC30 Series in the BETA section.

Please use this driver update only with Adobe Premiere 6 and the DC30 drivers 1.42 or 1.41a.

Do NOT deinstall the previous driver. This update will NOT work with drivers older than 1.41a.

                          

Absolutely required!

In order to use Premiere 6 on DC30 you need to download and install also the Premiere 6.01 patch

from the following website:

http://www.adobe.com/support/downloads/prwin.htm

Please download exactly the same language version as the already installed Premiere 6 language

version.

Features and Changes:

- Presets for Premiere 6 and Premiere 5

- Automatic FreeFX deinstall

- Premiere 6 Readme

Known Issues:

On computer systems equipped with a i815 chipset and Windows 98 SE it might not be possible to

capture again after some clips got rendered in the timeline. In this case you need to restart your PC in order to capture more clips.

Q: Is it possible to capture audio and video within Premiere under Windows NT or Windows 2000 ?

A : Sorry, under Windows NT and Windows 2000, you can only capture audio and video with miroCAPTURE. Playback is only available from miroCAPTURE and Adobe Premiere with INSTANT VIDEO.