Better Business Bureaus
Listed here are the 164 Better Business Bureau offices in the United States, complete with addresses and phone numbers. The Canadian offices are listed also.  
The Council of Better Business Bureaus (BBB) is a private, nonprofit organization dedicated to mitigating disputes between consumers and merchants. Each Bureau office provides telephone-based consultation to consumers--although some offices charge a fee for this consultation at various rates from $0.95 per minute to $4.00 per call.

The Better Business Bureau offers services for reporting complaints and inquiring into the complaint histories of specific automobile businesses. Anyone who's had a bad experience with a new or used car dealer, body shop, or independent repair facility can file a complaint with the BBB.

All complaints are entered into a database that provides consumers with a means of checking for a prior history of problems or customer complaints before working with a specific business. Whether it's a dealer, retailer, or a repair shop, any complaints filed against these businesses can be found at your local BBB office.

For automotive-related disputes that are more difficult to resolve, the Better Business Bureau offers the BBB Autoline. Intended to help when all else has failed, Autoline brings consumers and arbitrators together to help settle out-of-court disputes with auto manufacturers. Most major manufacturers use Autoline, while some even assign their own arbitrators devoted solely to resolving Autoline issues. For consumers who think there's nowhere else to turn, Autoline can often help.