FTMonitor – The Remote Monitor Utility

Connecting the FTMonitor to the Server

To use/view the FTMonitor utility, you can either install the required files from the FTGateOffice application Installer on a local machine or run the application direct from the Server machine.

 

Connection is dependent on whether you are on the Server machine or on another machine on the LAN (Local Area Network) or the Internet.

On the same machine as the Server

To connect the FTMonitor to the server just follow this step, ensure FTGate is running:

 

  1. Start the FTMonitor utility using the following route Start|Programs|FTGateOffice|FTMonitor

 

If you have changed the Admin password and/or user name enter the correct details and press the 'Connect' button. You will then be connected to the server and be able to monitor it.

 

To exit the FTMonitor utility, click on the 'Close' button or the 'X' in the top right of the FTMonitor window.

On another machine on the LAN or across the Internet

To connect the FTMonitor to FTGate from a machine other than the FTGate machine across the LAN or the Internet, it is recommended that you install the FTMonitor on the machine from which you will run the monitor by following these steps:

 

  1. Begin the installation of FTGate as normal.

  2. When you get to the Select Components screen, uncheck (deselect) all the options except the FTMonitor option.

  3. Click 'Next' to continue. This will install the FTMonitor application. Follow the on-screen prompts. Restart the machine if requested/advised.

  4. After the machine is restarted, start the FTMonitor application from the Start menu.

  1. After the machine is restarted, start the FTMonitor application from the Start menu.

To connect to the remote server

  1. FTGate will need to be running on the machine you will connect to.

  2. Start the FTMonitor utility using the following route:  Start|Programs|FTGateOffice|FTMonitor

  3. Select 'Connect' from the 'Server' menu at the top of the FTMonitor window.

  4. Change the IP address in the 'Server address' field to that of the remote FTGate machine.

  5. Enter the correct Admin user name and password for that server.

  6. Press the 'Connect' button.

 

FTMonitor should then connect to the server and allow you to monitor its current state.

To exit the FTMonitor utility, click on either the 'Close' button or the 'X' in the top right corner of the FTMonitor screen.

What will I see in FTMonitor?

There are two panes to the FTMonitor.

The Activity Pane

The top pane shows the current activity of the system. Due to the superior speed and performance of FTGate most processes only take a matter of milliseconds to complete.

 

Thus these processes will only "Flash" in the pane, while others will remain for many seconds or minutes, in the case of a message being processed for a mailing list with a large number of recipients. Some processes will remain in this pane, the Resolver and the Schedule for example.

The Log Pane

This pane shows the log entries. The information provided is as follows:

 

Column

Description

Date

      The date the event took place

Time

      The time the event took place

Thread

      The thread ID that generated the event.

ID

      The message identification number of the event.

Entry

The description of the event.