Identification Setup/Management

Where is Identification Setup?

Go to the Main Menu in Group Mail (above the Toolbar). Click on the Setup Menu and you'll find it listed as identification Setup. Click on the menu item.

 

What does it do?

This is where you enter the details that will be used to label each of your messages, such as your Name, Email address, Reply To address, and Signature (a signature is a standard piece of text that you would like to appended to each message that you send - typical uses would be to mention your website address etc.).

 

Using the Identity manager you can create multiple identities that are selectable when editing your messages. These Identities are shown on the Edit Message tab beside the From label, below the Sent To section (groups).

 

Some advice - before you do a mailing you should make sure what settings are being used - to do this either send a test message from the Prepare to Send screen, or, also on the Prepare to Send screen you should click on the Email & Identifications tab. You can make one time temporary changes here that will only be applied to that mailing.

 

New to version 3.4.045 - It is now possible to personalize the Reply-To field and the From Name field. With this functionality you can store a contact name and email for each of your recipients (perfect for sales follow ups etc.) and make each message look like it was sent by that contact. To make sure that replies are correctly directed you can also force Group Mail to override the From Address that appears in each message - see the Advanced tab on the Identification setup screen. This is advanced functionality and should only be used where required. If you choose to use Merge fields in an Identification set then you should make sure that the selected fields contain the data you require, otherwise the basic From Email Address will be used in the message.

 

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