Where can I find help for building Web sites with NetObjects Fusion?

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Award-winning guides to NetObjects Fusion

NetObjects Fusion 4.0.1 comes with several guides:

  • Building a Site in 10 Minutes. Learn the basics of building a Web site with NetObjects Fusion 4.0.1. This step-by-step tutorial is Chapter One of the Building Business Web Sites manual. A printed copy is provided in the NetObjects Fusion box, and an electronic copy is located on your NetObjects Fusion 4.0.1 CD at \NetObjects Fusion 4.0\Docs\BuildingSites.pdf.
     
  • Building Business Web Sites, included in the NetObjects Fusion 4.0.1 box, is an extended tutorial that leads you through the end-to-end functionality of NetObjects Fusion. It also helps you create commerce-enabled pages using iCat components and dynamic, data-driven pages using Microsoft ASP or Allaire ColdFusion. An electronic copy of the book (in .PDF format) is included on the NetObjects Fusion 4.0.1 CD at \NetObjects Fusion 4.0\Docs\BuildingSites.pdf and is also available from the NetObjects Web site for download.
     
  • The NetObjects Fusion 4.0 User Guide covers all functionality of NetObjects Fusion in detail, providing the most thorough reference material for the product. This guide is provided in .PDF format on the NetObjects Fusion 4.0.1 CD and can be downloaded from the NetObjects Web site. If you would like to order a printed copy of this manual, it is available for US$15.00 (plus shipping charges) from NetObjects at http://indigo.netobjects.com/ugorder.

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NetObjects Fusion technical support

As a registered customer of NetObjects, the following forms of support are available to you:

  • WebSupport. As a registered customer you receive 90 days of free, unlimited access to NetObjects WebSupport. Getting help is now as close as your nearest browser! You can create support cases, check the status of existing cases, and research old cases. All support cases will be handled by our support staff within one business day.
     
  • Newsgroups. Our active newsgroups are filled with answers, tips, analysis, and comments from your fellow site designers and developers.
     
  • Telephone. You can purchase premium telephone support from 8:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday. Simply call and have your NetObjects Technical Support PIN number ready. Inside the United States and Canada, call 1-888-888-8993. Outside the United States and Canada, contact your local reseller or distributor – please see the NetObjects Web site for listings or call 1-650-482-3285.

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Technical Support for featured components and companion software:
 

Company

Software

On the Web

By Phone

Allaire

NetObjects Fusion Connector for Allaire Cold Fusion

forums.allaire.com

U.S./Canada:
888-939-2545
Worldwide

 

HomeSite

forums.allaire.com
www.allaire.com/support

 

Headspace

Beatnik ActionSet

www.headspace.com/to/?support-ba-f

See Headspace Web site for support options

IBM

IBM HotMedia

www.software.ibm.com/net.media/docs.html

See IBM Web site for support options

iCat

NetObjects Fusion components for iCat Commerce Online

www.icatcorp.com/support

Worldwide:
206-505-8815

Lotus

Lotus Domino and NetObjects Fusion Connector

www.support.lotus.com

US: 800-553-4270
Canada: 800-465-6887
Outside US/Canada:
see Lotus Web site for support options

 

eSuite DevPack

www.support.lotus.com

US: 800-553-4270
Canada: 800-465-6887
Outside US/Canada:
see Lotus Web site for support options

NetStudio

NetStudio

www.netstudio.com/support

Worldwide:
650-903-5000

 

 

 

 

 

 

 

 

 

 

 


 

Other companion products include trial software from partner companies. These trial products bundled in NetObjects Fusion 4.0.1 are not actively supported by the NetObjects Technical Support organization, nor supported by the technical support organizations of the respective companies. Some of these partner companies have searchable information for basic troubleshooting purposes on their Web sites.

For updates to any components , please visit the NetObjects Web site.

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Online knowledge base answering NetObjects Fusion questions

This searchable database on our Web site contains all known issues in NetObjects Fusion 4.0.1 and previous versions so that you can find more information on problems you might experience with the product.

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