*This directory inlcudes vendors that have won WINDOWS Magazine awards and Recommended seals during the past two years. In most cases, the phone numbers are for technical support only. Please direct customer service and sales inquiries to each company's main number.*
Technical Support Table of Contents
FOD=Fax on Demand/Fax Back service
408-655-9911
800-733-2237x5
408-986-1625x3
BBS: 408-970-3719
Fax: 408-986-1646
Acrobat, 206-628-2746
Acrobat 900#, 900-555-2276
ATM, 206-628-3952
ATM 900#, 900-555-2861
ATM - free support, 206-628-2757
Gallery Effects, 206-628-4507
Illustrator, 206-628-3954
Illustrator 900#, 900-555-4558
PageMaker, 206-628-4531
Photoshop, 206-628-3956
Photoshop 900#, 900-555-7468
Premiere, 206-628-3958
Premiere 900#, 900-555-7736
Type, 206-628-3952
Type 900#, 900-555-2861
Type - free support, 206-628-2757
FOD: All Products, 206-628-5737
800-525-7440
BBS: 408-383-9540
800-879-2432
800-653-4933
800-449-2577
BBS: 408-432-6424
800-726-6153, 307-328-1342
800-827-6364
AOL--Keyword: HELP
800-888-6615
Internet: infogold2@aol.com
800-334-7550
904-584-6590
CompuServe--GO: ASKSAM
Internet: tech@asksam.com
BBS: 904-584-5413 or 8287
800-727-1278
PC (Business), 800-531-2222
PC (Home User), 800-332-0868
Printers, 800-543-993
Contracts/On-site service, 800-262-7782
Software, 800-746-4722
Software Solutions Division, 800-288-8944
905-882-2626, fax 905-882-0546
CompuServe--GO: ATITECH or 74740,667
Web: http://www.atitech.ca
BBS: 905-764-9404
AutoCAD, 800-964-6432
Multimedia Products, 800-879-4233
Retail Products, 800-228-3601
Mechanical Products, 800-424-0145
510-654-4727
BBS: 510-654-1521
619-551-5680,
fax 619-459-6366
CompuServe: 73473,3636
Support Phone Directory, 800-841-8180
C, C++, 408-461-9133
Paradox, 408-461-9166
dBASE, 408-461-9110
Delphi, 408-461-9195
ReportSmith, 408-461-9150
DatabaseEngine, 408-461-9123
Pascal, 408-461-9177
FOD: 800-822-4296
CompuServe--GO: BORLAND or BORFORUMS
Web: http://www.borland.com
BBS: 408-431-5096
201-808-2700x122
Printers, Computers, Scanners, 800-423-2366
Fax and Copy Machines, 908-521-7000
801-763-3960
BBS: 801-763-9814
717-293-3000
AOL: AOL: CARDINAL
Internet:: techs@cardtech.com
619-549-8955
800-652-6672
800-848-8199
810-352-8385
Internet: 259-6798@mcimail.com
BBS: 810-352-8386
206-803-3039
CompuServe--71333,2244
Internet:: techsupp@connectsoft.com
DRAW, GALLERY, FLOW, Photo-Paint, 800-818-1848
SCSI, Network Manager, CD PowerPac, 613-728-1010
PhotoCD, Art Show, CD Office Companion, 407-333-1967
203-661-9700x4
FOD: 800-4-COSTAR, x5
405-742-6655
CompuServe--GO: BLASTER
617-280-3000
800-848-2979 x1
Internet:: tech_support@cyrix.com
314-875-0530, fax 314-499-1552
FOD: 314-499-4556
CompuServe--GO: DATASTORM
BBS: 314-875-0503
415-572-6260x5
AOL--Keyword: DAYTIMER
Internet: support@dtt.daytimer.com;
BBS: 415-572-4728
800-624-9896x2
FOD: 800-950-1329
All LITE Products, 416-441-6110
Communication Services, 416-441-1604
FAX Support, V. 4.0, 416-443-4390
WinComm, V. 1.0, 1.0b, 1.1, 416-443-4395
Forms Support, 416-441-3086
Network Support, 416-441-1928
Fee-Based Information, 800-561-0820
900 Priority Support, 900-737-3676 (US Only; $2.00/min, first 3 minutes free)
800 Priority Support, 800-431-6704 ($25 per call)
FOD: 416-443-1614
AOL--Keyword: DELRINA
CompuServe--GO: DELRINA
Internet: winfax.support@delrina.com; wincomm.support@delrina.com
BBS: 416-441-2752
800-6-CANVAS, x1
AOL--Keyword: DENEBA
CompuServe--76004,2154
408-325-7100 (and FOD)
AOL--Keyword: DIAMOND
CompuServe--GO: DMNDONLINE or 75300,3673
Web: http://www.diamondmm.com
BBS: 408-325-7080 (2400 Baud); 408-325-7175 (9600 baud and higher)
800-354-9000
.
905-479-2037
CompuServe--74774,2225
800-E-BULLET, x108
BBS: 408-988-3663
Traditional photo support, 800-242-2424
Digital photo support, 800-235-6325
FOD: Digital support, 800-508-1531
310-459-1222 (and FOD), fax 310-459-8222
BBS: 310-459-3443
508-640-3070,
fax 508-640-9486
CompuServe--71333,3020
Internet: avidnewmed@aol.com
800-942-0096
FOD: 800-257-1439
CompuServe--GO: MMENSONIQ
Internet: multimedia@ensoniq.com
Web: http://www.ensoniq.com
BBS: 610-647-3195
415-321-2640
BBS: 415-324-9027
800-922-8911x4
510-498-4411
FOD: 510-683-2300
BBS: 510-226-9694
918-496-7881x1
BBS: 918-496-8113;
beta users, x8184
800-321-4606x3
AOL--Keyword: EXPRESSSYSTEMS
CompuServe--GO: WINAPA;
Internet: info@express-systems.com
BBS: 206-728-8302
510-814-5000
Internet: techsports@farallon.com
801-229-6650
CompuServe--GO: FOLIO
Web: http://www.folio.com
800-357-8507
Internet: lisaj@ff.com
816-891-8418
Telecom support only, 619-431-6400
Internet: support-agent@forteinc.com;
3
dpc.support@forteinc.com
.
408-975-6466
FOD: 408-975-6731
Web: http://www.frame.com
BBS: 408-975-6729 or 6730
800-846-2301
FOD: 800-846-4526
AOL--Keyword: GATEWAY
CompuServe--GO: GATEWAY
905-602-5292
BBS: 905-602-7534
800-356-5590
404-441-7617x1
CompuServe--GO: HAYES
BBS: 404-446-6336
718-392-3735
510-623-6050
CompuServe--GO: HERCULES
Internet: support@hercules.com
BBS: 510-623-7449
.
208-323-2551
Web: http://www.hp.com
BBS: 208-344-1691
313-243-0576x6,
fax 313-243-0645
ComuServe--GO: HILGRAEVE
Internet: custsupt@hilgraeve.com
Web: http:// www.hilgraeve.com
BBS: 313-243-5915
805-566-6200x3
Internet: kptsupport@aol.com
AOL--Keyword: HSC or KTP
CompuServe--GO: HSC
415-257-3000x3
FOD: 415-257-3000x4
Internet: support@imsisoft.com
BBS: 415-257-8468
203-775-5798,
fax 203-740-1809
CompuServe--GO: INSET
Internet:: insetsupport@insetusa.com
BBS: 203-740-0063
800-628-8686
FOD: 800-628-2283 or 916-356-3105
Web: http://www.intel.com
BBS: 916-356-3600
800-633-7248
Web: http://www.ingr.com
BBS: 205-730-8786
800-624-8742
Quicken, 505-896-7204
Zip Drive, 801-629-7625
Bernoulli drive, 801-629-7610
Ditto tape drive, 801-778-3010
AOL--Keyword: IOMEGA
Web: http://www.iomega.com
BBS: 801-392-9819
408-727-8900
AOL--Keyword: JAZZHELP
CompuServe--75144,3536
Internet: techsupp@jazzmm.com
BBS: 408-562-2010
800-535-4242, 415-572-2700
AOL--Keyword: KENSINGTON
CompuServe--76077,231
Internet: tech@kensington.com
714-435-2639
BBS: 714-435-2636
704-372-9681,
fax 704-332-5868
CompuServe--GO: LEADTECH
BBS: 704-334-9045
606-232-3000,
fax 606-232-2380
CompuServe--GO: LEXMARK
Web: http://www.lexmark.com
BBS: 606-232-5238
510-795-8100
415-252-9080
FOD: 800-449-3329
AOL--Keyword: MACROMEDIA
CompuServe--GO: MACROMEDIA
Web: http://www.macromedia.com
970-339-7119, 303-339-7119
CompuServe--GO: MATHSOFT
Web: http://www.mathsoft.com
.
514-685-2630x2
203-255-7562
FOD: 203-256-9474
BBS: 203-259-2191
819-829-8749
Internet: techsupp@mediatrix.com
BBS: 819-829-5101
206-641-4525
AOL--GO: METZ
CompuServe--GO: METZ
Web: http://www.metz.com
BBS: 206-644-3663
815-756-3411x2
Carbon Copy, 617-551-1414
Hardware, 617-551-1313
919-831-0600, fax 919-831-0600
CompuServe--GO: SLICKEDIT
Web: www.slickedit.com
214-234-2694,
fax 214-994-6476
AOL--Keyword: MGX
CompuServe--GO: MICROGRAFX
404-516-0898
900-555-2000 (US only--$1.95/minute, $35 cap)
800-936-5700 ($35 per incident;)
FastTips, 800-936-4200
By product, 206-635 and...
Access, 7050
C/C++, 7007
Entertainment products, 9308
Excel, 7070
Money, 7131
Mouse and hardware, 7040
Multimedia products, 7172
Office, 7056
PowerPoint, 7145
Project, 7155
Publisher, 7140
Schedule Plus, 7049
Windows NT, 7018
Works, 7130
Word, 206-462-9673
MS-DOS, 206-646-5104
Visual Basic, 206-646-5105
214-233-9296x4
800-549-MIRO
BBS: 415-855-9944
800-344-6352
FOD: 714-236-6453
BBS: 714-236-6286
408-438-7897,
fax:408-438-7697
FOD: 408-461-3000
CompuServe--GO: MOUNTAIN
BBS: 408-438-2665
970-522-3000
BBS: 415-325-5761 or 415-325-5937
800-800-5202, 310-325-5202
FOD: 800-416-3539
Web: http://www.travelers.com
800-800-4NMCx9
BBS: 801-261-1102
800-388-8888
408-973-8181
Internet: support@netmanage.com
BBS: 408-257-3794
800-483-7952
617-674-8595
CompuServe--GO: NINE
Web: http://www.nine.com
BBS: 617-862-7502
619-675-3775
CompuServe--GO:ODYSSEY
Internet: support@odysseyinc.com
503-482-2744x2
Copyright (c) 1996 CMP Media Inc.