Login problems

Adelphia Power Link attempts to log in to the provider network with the user name and password you typed on the account information step.

  • If the login step fails, type the user name and password again and click Retry.

If the login step continues to fail, please contact your service provider. You may need to give them the serial number of your modem.

NOTE:
You don't need to pass the login test for a successful installation. You can skip this test and contact the service provider later if you still can't log in.


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