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  Q & A - Troubleshooting
Topics
  • Epson Drivers, Epson Installer, Custom Install
  • Trial version limitation (updated)
  • No port available
  • PC Compatibility
  • Microsoft Compatibility (updated)
  • Pricing (updated)
  • EpsonShare slow down your computer
  • Color calibration
  • Folder shared twice
  • Automatic functionning, Startup Folder
  • 700 out-to-date drivers

  • Epson Drivers, Epson Installer, Custom Install

  • The latest Epson drivers will support ALL Macintoshes, including those with USB, printer, modem, or printer/modem ports. Although the Epson support site does not explicitly state that the new USB or iMac drivers (for iMac/Blue & White G3) will work on machines with printer or modem ports, support for these ports IS included. After the installation of these new drivers, you will have the ability to choose the port you wish to use in the Apple Menu Chooser: printer, modem, printer/modem or USB.

  • Installation
    In some case, the Epson installer fail to replace its old files, so trash all old Epson files before a new installation:
    - "System Folder:extensions:Epson Folder"
    - "System Folder:Preferences: Epson Preferences"
    - and your Printer Chooser Extensions (SC 850 or SC 600 or SC 740,...) in "System Folder:extensions:"

  • Drivers Version
    The versions number from Epson are a bit dilettante. Be sure you have a Printer Chooser Extensions v5.54x or later and an Epson Monitor3 application v.1.25x or 1.23x of all Macs (both in the "System folder:Extensions" folder).

  • In Epson installer, choose "Custom Install" and only "Serial Driver Package", "Network Driver Package" and "Epson Namer" are not necessary and ColorSync 2.0 is out-of-date.


    Trial version limitation

  • Since I have the EpsonShareServer in my startup folder, I always get the dialog box saying that filesharing is not working. Is there a way around this situation, or can I simply not put EpsonShareServer in my startup items folder?

    It's a trial version limitation: this dialog is not displayed in registered versions.
    This limitation is removed from version 1.1.

  • Trial version is fully fonctional for two days, then you have to re-launch EpsonShare server all 30 minutes or to register.


    No port available

  • From my iMac running EpsonShare Client when I select my Epson printer in the chooser, no port is available to be selected. Is this normal?

    Yes, EpsonShare force the port for you. You have just to click an epson printer icon, the port is unimportant.


    PC Compatibility

  • Sorry but EpsonShare only run on Macintosh. I can't write a PC software because I don't know how and I don't want to know how, I use a computer, not a machine to manufacture bombs.


    Microsoft Compatibility

  • Internet Explorer version 3, 4, 4.5, 6, 12 or 12642 is a nest of bugs and does not respect norms, particularly Javascript. So if you can't register EpsonShare on my secure page, use a real browser (Netscape) or fax your order.
    New secure page Internet Exploder 4.5 compatible from version 1.1.


    Pricing

  • In the pricing, I saw that the minimum number of clients is 3 and I just have/need one client.

    $39 price is for one client only, the two other are free :-)
    Special offer until 04/30/1999. Special prices about 25 to 35 percent off list price and a $19 offer for only one client.


    EpsonShare slow down your computer

  • Does EpsonShare slow down the server while waiting for jobs from the client?

    Just a little bit, the server only watch if something is into the shared folder at idle time. With a PowerPC, the slowing down is negligible.


    Color calibration

  • EpsonShare just forces the client to spool its files, moves these files from the client to the server and changes the printer port and the printing queue status. EpsonShare don't interact with colorsync or photoEnhance, the files are spooled as if a real printer was connected on the client.


    Folder shared twice

  • All my partitions are declared as shared volumes, now I should share the indicated folder, but it is located on an even shared partition. So it cannot be shared once again - what shall I do ?

    On the server, run EpsonShareServer application and don't move the folder created on the startup disk. On the client, mount normally this disk where is the shared folder, run an EpsonShare client application, verify in the "Current server" menu if your shared folder is here and print from any application.


    Automatic functionning, Startup Folder

  • Put EpsonShare Server into the server's "Startup Items" folder (SystemFolder).Put an EpsonShare Client into the client's "Startup Items" folder. (See Trial version limitation)


    700 out-to-date drivers

  • The US and UK 700 drivers versions are too old, only the french version is up-to-date.

    Solution from William A Webster.

    I first throw away the Epson Monitor3 extension (do not touch any other 700 installed items). I run 740 installation. I then throw away ALL 740 extensions except the Epson monitor 3. So, I am using all 700 drivers except I use Epson monitor 3 from the 740 installation (only the server extension needs to be most recent).


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