Trouble Shooting


The following are some problems that some users might run into with Web Finder V4.0 LE . Note that these are just basic problems and the most up to date trouble shooting can be found on Web Finder's Web Site.

 

I can't get Web Finder LE to load or work properly!

Check that your computer and operating system meet the minimum requirements needed to run Web Finder LE.

You must have Applescript with the full scripting addition set installed. If you think you are missing some scripting additions reinstall Applescript.

The scripting additions required by Web Finder LE are:

 

Solution 2:

You may be using a version of Dialog Director that is earlier or later than v0.7. Web Finder 4.0 LE is only compatible with Dialog Director v.07.

 

Web Finder LE takes forever to load!

The are two main reasons for this. The first is that you might have a lot of Web Finder plug-ins installed. The more plug-ins Web Finder LE has to load the longer it will take. Check your disk cache size as well. You can't be stingey with disk cache under system 8 or higher. The higher your disk cache is the faster Web Finder LE will load.

 

Web Finder LE keeps loading the wrong web browser. Why?

There are two ways to set Web Finder LE to load the correct browser;

1. If you are using the "Use Default Browser" option then use Internet Config to change your default browser.

2. If you are using the "Use Browser toggle" otpion then go to the preferences and enable browser you desire to use and click "OK". When in the Web Finder LE Interface click the Browser toggle button at the far right of the interface until the icon for your browser appears.

 

Web Finder LE doesn't load my plug-in. Why?

Your plug-in probably isn't inside the plug-ins folder. Also Web Finder LE only loads plug-ins when it launches. If Web Finder is open when you created the plug-in. Quit and reopen it.

Express plugins will not work or load on Web Finder LE. Express plugins are the plugins designed for the full version of Web Finder.

Web Finder LE will also only load plugins that are in the root level of the plugins folder or nested 1 folder deep. It will not load plugins that are nested 2 folders deep or greater.

 

My plugin is loaded by Web Finder LE but I can't select it from the search engine menu as it is disabled (greyed out). Why?

This will happen if the plugin's file name contains a "(" character. This is actually the character used by Pop up menus to denote a disabled Item. Quit Web Finder LE and remove this character from the plugin's file name to fix the problem.

 

You can find information on trouble shooting with Web Finder Factory LE in the WFF LE Manual.

 

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