BackUp Maker
support@ascomp.de

BackUp Maker
Version history
Edition comparison
Important notes
Main window
Main menu
Configuration
Backup Wizard
File selection
Filter options
Execution interval
Execution warranty
Backup type
Extended settings
Security settings
Procedure before/after backup
Split backup
Target directory
Backup name
Restore Wizard
Files list
Order & support

Topic: Order & support

This topic provides information regarding ordering the Professional Edition of BackUp Maker and on how to make contact with ASCOMP Software GmbH.


Professional Edition: Pricing and Ordering

The Professional Edition, unlike the Standard Edition which is free of charge, may be used in a commercial environment. It does not impose a limit on the file size.

Pricing: Private licence

Individuals can buy a private licence at a reduced price, provided it is purely for private use. This costs 25 euros (inclusive of any taxes). Its functionality is identical to that of the commercial licence.

Pricing: Commercial licence

Companies, business people and organizations are obliged by licensing laws to acquire the commercial licence. This costs 50 euros (inclusive of any taxes). It can be installed on all computers at the site for which the licence was bought. If your organization operates from multiple sites, you will need to buy one licence for each site at which BackUp Maker is used.

Note: BackUp Maker Professional - Product CD

The above-mentioned prices apply to the downloadable versions of the licences. For an extra 5 euros (including postage and packaging) we will send you the BackUp Maker Professional product CD in DVD case.


Online Shop

To order BackUp Maker Professional Edition, visit our Online Shop at http://shop.ascomp.de. Once you have ordered we give you access to your own personal customer menu so that you can immediately download the Professional Edition. We trust in your honesty to pay!


Support Product support

You can get product support for BackUp Maker in the following ways:

Support User forum

The User forum at ASCOMP Software GmbH provides product support for all our products - and not just from staff members of ASCOMP Software GmbH. Many users, some with years of experience in using our software, are ready to assist you with any questions or issues that might arise.

Here is where you find the User forum: http://www.ascomp-software.de/forum/.

Support Telephone hotline

You can reach ASCOMP Software's product support team by telephone from Mondays to Fridays between 10 a.m. and 6 p.m. (CET). Please note that our capacities are somewhat limited. This is why we ask you, if at all possible, to use another means of support rather than our hotline.

Hotline: 0900-1019091
(0.49 euros per minute)

Support Email

We will normally get back to you within a few minutes. This is why email is the method of product support that our customers prefer.

Email: support@ascomp.de


Support Legal

ASCOMP Software GmbH
Augustenstr. 57
70178 Stuttgart

Germany

Copyright © 2002-2007
ASCOMP Software GmbH,
http://www.ascomp.de