How do I open the control panel?

There are two ways to open the Cyberhawk control panel:

Select Start/AllPrograms/Novatix/Cyberhawk/Cyberhawk

or

Right-click the Cyberhawk icon in the system tray and choose Cyberhawk.

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Which features are only available in Cyberhawk Pro?

During your 15-day trial of Cyberhawk Pro you will have access to all features included in the program. After that initial 15-day period, if you have not elected to purchase Cyberhawk Pro, you will only be able to access the features included in Cyberhawk Basic.

If you attempt to use a feature only available in Pro, such as quarantining a threat or using the rootkit scanner, you will see a message explaining that the feature is only available in the Pro version. Please see our website for a full comparison of the differences between Cyberhawk Basic and Cyberhawk Pro: http://www.novatix.com/getcyberhawk/

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What do each of the items on the main Security Status tab mean?

The Security Status report shows both "Your Protection" and "Cyberhawk Secure Community Protection." You will see this report any time you open the control panel and every couple of weeks as a brief “security status update.”

"Your Protection" provides you information on what Cyberhawk is doing to protect your particular PC. "Cyberhawk Secure Community Protection" provides you information on what Cyberhawk is doing to protect the entire Secure Community.

The following items are included in the reports:

Events Analyzed - number of times Cyberhawk has evaluated an action to determine whether it was potentially harmful.

Programs Examined - number of processes that Cyberhawk has monitored or examined for signs of suspicious behaviors.

Suspicious Activities Detected - number of times Cyberhawk has flagged a potentially risky process.

Malware Blocked - number of times Cyberhawk has blocked malware discovered.

When you view your security status statistics you’ll notice five tabs across the top: Today, Last 7 Days, Last 30 Days, Last 90 Days and Total. Clicking on any of these tabs allows you to see your security statistics for the relevant time period.

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