Faqs


Q1: How to register?
Q2: What it is the system requirement?
Q3: How much is Aurora Media Workshop ?
Q4: How to buy?
Q5: Is online order secure?
Q6: What happens after I send in the order?
Q7:What is Windows Media Format?
Q8: Can I convert letter box to full-screen?
Q9: Can not find any CD in CD driver,why?
Q10:I tried to convert VOB files to mpeg2, Every time I was trying to do that
I was getting an error
 


A1: How to register?
Please visit http://www.mediatox.com/howtoregister.htm

A2: What is the system requirement?


A3: How much is Aurora Media Workshop ? The price for Aurora Media Workshop is US$34.95 per license. Multi-User license please contact sales@mediatox.com

A4: How to buy?
Please click here for detail.

A5: Is online order secure?

Yes, it is 100% secure.

A6: What happens after I send in the order?
Normally, you will receive your registration information within 72 hours after sending the online order form.
If you do not receive your registration information within 72 hours, or you have lost the registration email, please contact us at support@mediatox.com. We will be glad to help you.

A7: What is Windows Media Format?
Windows Media Format is a proprietary format designed primarily for streaming audio, video and text from Internet servers to client computers. A Windows Media file can also be stored and played locally. Each Windows Media file contains one or more media streams that together form a multimedia presentation. Stream delivery is synchronized to a common timeline.

A8: Can I convert letter box to full-screen?
Yes. You can select different resize mode.
Resize to fit output size: The image is stretched to fit the target frame size in both dimensions, without preserving the aspect ratio.
No resize: The image is not resized. If the image is smaller than the target frame, the surrounding area is black. If the image is larger than the target frame, the image is cropped.
Resize preserving the aspect ratio: The image is resized to fit the target frame along one dimension, while preserving the aspect ratio. If the ratio of width to height in the image does not match the ratio in the target frame, it creates a letterbox.
Resize crop:The image is resized to fill the entire target frame while preserving the aspect ratio. Rather than create a letterbox, this mode crops the image, either along the sides or across the top and bottom.

A9: Can not find any CD in CD driver,why?
Please check if another application which also uses CD driver is running,if so,stop that application,then click the Refresh button .

A10:I tried to convert VOB files to mpeg2, Every time I was trying to do that
I was getting an error

Please install DVD Decoder first if you want to convert VOB or MPEG2 files, download it here