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If you have already purchased licenses for our product(s), please write to reg_support@onlimemedia.com. We quickly respond to all questions submitted to this e-mail address in the order they are received. If you are not yet a Onlime Media customer, please use this address: support@onlimemedia.com. At any time, you can use our online Problem Submission Form to contact our support staff. Our staff is available to respond to your inquiries 24 hours a day, excluding holidays. Messages are normally answered within one business day. * * * To check whether you have the most
recent version of SmartBackup, please check the SmartBackup
home page at http://www.onlimemedia.com/smartbackup.html,
or send e-mail to support@onlimemedia.com.
But if you still have a problem
with SmartBackup and noting else helps, please contact technical
support at: support@onlimemedia.com.
Note: you may want
to read the "How to Determine the Version of Windows 95 in Use"
article by Microsoft. Use the following URL: http://support.microsoft.com/support/kb/articles/q158/2/38.asp.
In order to get the complete computer information (working under Windows 95), open the "Control Panel", click on "System" applet and press "Print" on "Device Manager" tab. If you have any comments or suggestions for the next releases, please don't hesitate to post them to us. You can press F1 at any time while SmartBackup is active for context sensitive help. See also: Contacts Frequently Asked Questions (FAQ's) System Requirements |