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0x80040214: Cannot play files or cannot copy files to recordable disc

You may encounter this error when you try to play a file or when you try to copy a file to a recordable disc.

If you are trying to play a file

Windows Media Player cannot play the file. You may encounter this error for the following reasons:

The following table lists the file types (formats) supported by Windows Media Player.

File type (format) File name extension
CD audio .cda
Audio Interchange File Format (AIFF) .aif, .aifc, and .aiff
Windows Media audio and video files .asf, .asx, .wax, .wm, .wma, .wmd, .wmp, .wmv, .wmx, .wpl, and .wvx
Windows audio and video files .avi and .wav
Windows Media Player skins .wmz
Moving Picture Experts Group (MPEG) .mpeg, .mpg, .m1v, .mp2, .mpa, .mpe, .mp2v*, and .mpv2
Musical Instrument Digital Interface (MIDI) .mid, .midi, and .rmi
AU (UNIX) .au and .snd
MP3 .mp3 and .m3u
DVD video .vob
Macromedia Flash .swf

*To play .mp2v files, you must have a software or hardware DVD decoder installed on your computer.

If you are trying to copy files to a recordable disc

Windows Media Player cannot copy the selected files to the CD-R or CD-RW disc. This error message may occur for one of the following reasons:

To specify the hard disk where disc images are stored

  1. On the Tools menu, click Options, and then click the Devices tab.
  2. Double-click the name of the CD-R or CD-RW drive, click the Recording tab, and then select a hard disk.

Error ID = 0x80040214, Condition ID = 0x00000000

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