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0xC00D0FD6: Damaged or incompatible plug-in

Windows Media Player was not closed properly. A damaged or incompatible plug-in may have caused the problem to occur. As a precaution, all third-party plug-ins have been disabled.

If you enable third-party plug-ins and the Player continues to close unexpectedly, it is recommended that you identify the damaged or incompatible plug-in and remove it.

To troubleshoot plug-ins (basic)

  1. On the Tools menu, point to Plug-ins, and then click each plug-in that has a check mark next to its name.

    This disables all third-party plug-ins.

  2. On the Tools menu, point to Plug-ins, and then select one of the plug-ins.

    This enables the plug-in.

  3. Play the same content you were playing when the Player closed unexpectedly.

    Do one of the following:

If the previous procedure does not solve the problem, the damaged or incompatible plug-in may be a digital signal processing (DSP) or rendering plug-in. Because these plug-ins cannot be completely disabled, for troubleshooting purposes, you must remove them instead.

To troubleshoot DSP and rendering plug-ins (advanced)

  1. On the Tools menu, click Options, and then click the Plug-ins tab.
  2. In Category, click Video DSP, select each of the plug-ins that appear in the Video DSP list (the right pane), and then click Remove.
  3. Repeat for the Audio DSP, Other DSP, and Renderer categories.

    All third-party DSP and renderer plug-ins are removed.

  4. Click Add, select one DSP or renderer plug-in to install, and then click Open.
  5. On the Tools menu, point to Plug-ins, and verify that the added plug-in is selected (that is, it has a check mark next to its name). If it is not selected, click the plug-in to select it.

    Because renderer plug-ins are always enabled, they do not appear on this menu.

  6. Play content that uses the plug-in you added.

    To verify that the content is using the plug-in you added, on the Plug-ins tab, in Category, click the type of plug-in you added, and in the plug-in list (the right pane), verify that (loaded) appears after the plug-in name.

    For DSP plug-ins, on the Tools menu, also point to Plug-ins, and verify that the added plug-in is selected.

    If (loaded) does not appear after the plug-in name, play a different piece of content until it does.

  7. Do one of the following:

Note Image  Note

Error ID = 0xC00D0FD6, Condition ID = 0x00000000

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