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You may encounter this error when you try to play a file or when you try to copy a file to a recordable disc.
Windows Media Player cannot play the file. You may encounter this error for the following reasons:
To use the Player to play a DVD, insert a DVD into the DVD drive. On the Play menu, point to DVD or CD Audio, and then click the name of the DVD drive.
If DVD or CD Audio does not appear on the Play menu, your computer may not be configured correctly for DVD playback. To fix the problem, see the DVD Troubleshooter in Windows Help.
The following table lists the file types (formats) supported by Windows Media Player.
File type (format) | File name extension |
CD audio | .cda |
Audio Interchange File Format (AIFF) | .aif, .aifc, and .aiff |
Windows Media audio and video files | .asf, .asx, .wax, .wm, .wma, .wmd, .wmp, .wmv, .wmx, .wpl, and .wvx |
Windows audio and video files | .avi and .wav |
Windows Media Player skins | .wmz |
Moving Picture Experts Group (MPEG) | .mpeg, .mpg, .m1v, .mp2, .mpa, .mpe, .mp2v*, and .mpv2 |
Musical Instrument Digital Interface (MIDI) | .mid, .midi, and .rmi |
AU (UNIX) | .au and .snd |
MP3 | .mp3 and .m3u |
DVD video | .vob |
Macromedia Flash | .swf |
*To play .mp2v files, you must have a software or hardware DVD decoder installed on your computer.
Windows Media Player cannot copy the selected files to the CD-R or CD-RW disc. To fix the problem, do one or more of the following, and then try again:
If the problem persists, the CD-R or CD-RW drive may be malfunctioning.