0xC00D0FD6: Damaged or incompatible plug-in
Windows Media Player was not closed properly. A damaged or incompatible plug-in may have caused the problem to occur. As a precaution, all third-party plug-ins have been disabled.
If you enable third-party plug-ins and the Player continues to close unexpectedly, it is recommended that you identify the damaged or incompatible plug-in and remove it.
To troubleshoot plug-ins (basic)
- On the Tools menu, point to Plug-ins, and then click each plug-in that has a check mark next to its name.
This disables all third-party plug-ins.
- On the Tools menu, point to Plug-ins, and then select one of the plug-ins.
This enables the plug-in.
- Play the same content you were playing when the Player closed unexpectedly.
Do one of the following:
- If the Player closes unexpectedly, on the Tools menu, click Options, and then click the Plug-ins tab. Select the plug-in you last enabled, and then click Remove.
- If the Player does not close unexpectedly, enable another plug-in and repeat Steps 3 and 4 until you identify the damaged or incompatible plug-in.
If the previous procedure does not solve the problem, the damaged or incompatible plug-in may be a digital signal processing (DSP) or rendering plug-in. Because these plug-ins cannot be completely disabled, for troubleshooting purposes, you must remove them instead.
To troubleshoot DSP and rendering plug-ins (advanced)
- On the Tools menu, click Options, and then click the Plug-ins tab.
- In Category, click Video DSP, select each of the plug-ins that appear in the Video DSP list (the right pane), and then click Remove.
- Repeat for the Audio DSP, Other DSP, and Renderer categories.
All third-party DSP and renderer plug-ins are removed.
- Click Add, select one DSP or renderer plug-in to install, and then click Open.
- On the Tools menu, point to Plug-ins, and verify that the added plug-in is selected (that is, it has a check mark next to its name). If it is not selected, click the plug-in to select it.
Because renderer plug-ins are always enabled, they do not appear on this menu.
- Play content that uses the plug-in you added.
To verify that the content is using the plug-in you added, on the Plug-ins tab, in Category, click the type of plug-in you added, and in the plug-in list (the right pane), verify that (loaded) appears after the plug-in name.
For DSP plug-ins, on the Tools menu, also point to Plug-ins, and verify that the added plug-in is selected.
If (loaded) does not appear after the plug-in name, play a different piece of content until it does.
- Do one of the following:
- If the Player closes unexpectedly, on the Tools menu, click Options, and then click the Plug-ins tab. Select the plug-in you last added, and then click Remove.
- If the Player does not close unexpectedly, add another plug-in and repeat Steps 4 through 6 until you identify the damaged or incompatible plug-in.
Note
- To add or remove plug-ins, you must be logged on to your computer with a user account that permits you to install programs (for example, an account that is a member of the Administrators or Power Users groups). For more information about user accounts, see Windows Help.
Error ID = 0xC00D0FD6, Condition ID = 0x00000000
Web Help
© 2000-2002 Microsoft Corporation. All rights reserved.