Version 1.02 ReadMe
Thanks for installing NetSonic Internet
Accelerator v1.02 from Web 3000, Inc.
The World's FASTEST, SMARTEST
Internet Accelerator! This document will
help you get started with NetSonic. For complete information on using and
configuring NetSonic please refer to the NetSonic User Guide. By
right-clicking on the NetSonic Jet Icon on your Windows Taskbar you can
access the User Guide which has complete instructions for using and configuring
NetSonic plus the latest release notes and other important information.
Running NetSonic
Right Mouse click
on the Jet Icon to open the NetSonic menu, or double-click the Jet Icon
to open the NetSonic settings window.
Uninstalling NetSonic
Getting Help with
NetSonic
You can also view the most up to date User Guide, Frequently Asked Questions
and other information at
the Web 3000 web site on the NetSonic Support page.
Technical Support
Please write to support@web3000.com or fax your request to (425) 702-1900
The Web 3000 Forum is a Usenet Newsgroup
where you can post your technical questions and read questions and answers
from other users. The Forum is an interactive discussion group covering
a wide range of NetSonic topics. To join the Forum, direct your News software
to news.web3000.com. If you need help setting up
a news reader please visit the Web 3000 Forum Support page
for complete instructions.
When you send a request for Support please
include the following:
Your System Information: (To check your version & build, open the
NetSonic Options & click the About Tab. The build number is 6 digit
number following the version # )
For Customer Service regarding non-technical
issues please write to service@web3000.com
For General Information please write
to info@web3000.com
For Comments, Suggestion or Feature
requests please write to comments@web3000.com
How To Contact Web 3000
The information in this document and the product it describes
are subject to change without notice. Please check our web site periodically
for updates to this document.
"Web 3000" is a registered trademark of Web 3000, Inc.
All other trademarks, registered trademarks or other
unique names are properties of their respective owners.
NetSonic runs automatically
when you start Windows. You can tell NetSonic is running by the Jet
Icon on your Windows Taskbar.
Should you need to Uninstall NetSonic,
DO
NOT use 3rd party uninstallers (such as QuarterDeck's
CleanSweepTM or CyberMedia's UninstallerTM) as they
will not properly remove NetSonic from your system. Using these products
has generated more Technical Support calls than any other single problem.
Use the Uninstall option in the NetSonic Program group, or use the Add/Remove
programs application in the Windows Control Panel.
Before contacting Tech Support please read
our online documentation. By Right-Clicking on the NetSonic Jet Icon you
can access the User Guide which has complete instructions for using and
configuring NetSonic plus the latest release notes and other important
information.
Technical Support for NetSonic is provided
by E-Mail, Fax or our Newsgroup Forum
Processor Type
System RAM
Free Drive Space
Browser & Version
Type of Internet Connection
The Version & build number of NetSonic you are currently running
Web 3000, Inc.
7525 - 166th Avenue NE,
Suite D-230
Redmond, WA 98052
USA
Fax: (425) 702-1900
Email: info@web3000.com
Ó 1998, Web 3000, Inc.
"NetSonic", "SonicCache", "SonicFetch" are trademarks of Web 3000, Inc.