These are the most frequently asked support questions for CloneCD. This list will be updated as we receive more support questions.
This depends on the type of CD-Burner you have. Some might be supported, some will never be supported. More than 90% of all CD-Writer models are already supported, at least in SAO-RAW mode. Here is a list of CD-Burners, and the chance, that they will be supported:
This option is only available, if your writer supports writing of 96 Bytes SubChannel Data (CD-Text, CD+G). This is a restriction of your hadrware, not of CloneCD.
CloneCD uses very uncommon sector sizes for the transfer. Certain DMA Busmaster drivers for INTEL, VIA or ALI chipsets are not working properly with these transfer sizes. You should get an update of the IDE Busmaster drivers from INTEL, ALI or VIA for your motherboard, or you can try to disable DMA for the affected devices in the Windows Device Manager.
A good idea is trying to avoid any 3rd party (INTEL, VIA or ALI) Busmaster IDE drivers. Use the Microsoft IDE drivers which came with your Windows operating system.
This is usually caused, because of a conflict between the Software "Plextor Manager" and CloneCD. To use CloneCD with Plextor CD-ROMs, you must uninstall Plextor Manager and reboot your computer. If you still have problems under Windows 95/98, make sure, that the file AUDIOFS.VXD is deleted from the WINDOWS/SYSTEM/IOSUBSYS directory.
This depends on the CD you are trying to read. Read Errors can indicate that the CD is damaged or that your Reader isn't fully compatible with CloneCD, but errors might be placed intentional on the CD as part of a copy protection.
If read errors are intentional, you can ignore them. The copy will work.
Please use firmware version 1.07. It is available at Plextor's WebSite.
Further, your unit must be manufactured after March 1999. To be precise: The unit must have been shipped with Firmware 1.03. Earlier units will not work, even if the correct firmware version is installed.
The three files written (with the ending *.CCD, *.IMG and *.SUB) are
The three files must be in the same directory. They must have the same "front" name, e.g. CloneCDImage.ccd, CloneCDImage.img and CloneCDImage.sub. It is a good idea to create separate directories for Image Files from different CDs.
Yes. CloneCD does not modify, decrypt or descramble the data while reading or writing in any way. Copies created with CloneCD cannot be copied with other CD replication software. Only CloneCD can copy these CDs again.
In theory - yes. CloneCD does real 1:1 copies, including all errors or other anomalies which might belong to a copy protection mechanism. You could think of CloneCD making something more like an analogue copy than a digital copy. However, you would need several generations to actually notice a difference.
Most CD-ROMs and CD-Writers work fine with CloneCD. If you get a message that your CD-ROM is not compatible, please disable reading of Subchannel Data. Please make sure, that you use up-to-date drivers for your SCSI controller or the IDE controller on your motherboard. It is a good idea to use the IDE drivers that came with your operating system, because ALI, VIA or INTEL IDE drivers often cause problems. Please tell us, which device you are using. Use the "Send Email about a Device" form to send us an E-Mail. Probably we can support the device better in a future release.
Yes, please! If you do this, we can add your device into the Hardware Compatibility list. We will further try to obtain such a unit to make our own tests to support it even better. Further, we want to know what kind of devices our users have. Please use the "Send Email about a Device" form to send us an E-Mail.
The unit you use for reading must be able to retrieve the CD-Text information from the Source CD and your writer must be able to write it. It is possible, that a CD-Writer can write CD-Text, but cannot read it (Example: Mitsumi 4802TE).
Sure you can copy them! But the question should be - will they work? And the
answer is: No. CloneCD does not disable the boot protection found on console
CDs. As we already said, CloneCD does not modify the data it reads or writes in
any way.
However, if you have modified your game console already to accept backup copies,
copies created by CloneCD will work. There is even a nice side effect: Almost any
*additional* copy protection (apart from the boot protection) will be copied,
too. Backup copies created with CloneCD will therefore work better than copies
created by a different program. However, CloneCD was designed to make Safety
Backups of PC-CDs, not for game console CDs.