Q. I forgot my password, what can I do?
A. If you have forgotten your password, you can reset it by entering the first four digits of your subscription key. You can change your password from the Advanced Parental Control settings. For more information, see Advanced Parental Control.
Q. I do not want to see the Parental Control Start page each time I start my browser. How can I change that?
A. Add your favorite home page to the Allowed Websites list. Note, however, that also your children will be able to access this page then. For more information, see Allowed Websites.
Q. I want to disable Parental Control when I am using the computer, how should I do it?
A. If you disable Parental Control from the user interface, all Parental Control features are turned off permanently until you turn them on again.
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