What to do When the Application Control Pop-Up Appears

When Internet Shield is installed, Application Control may prompt you when an application attempts to connect to the Internet or when the application starts to listen to incoming connections.

Application Control is a tool that monitors all connections from any application on your computer to the Internet or to any local network, and the other way around.

Depending on your settings, it can either allow and keep a log of all connections or it can ask whether you want to allow or deny the connection. It also checks if the software that tries to connect is the same one you have initially allowed. If the software has been altered, Application Control will warn you and ask whether you want to allow the altered program to connect or not.

Application Control allows for safe browsing and is an excellent defence against malicious computer programs such as trojans. It will, however, cause a number of requests to allow or deny connections to a particular address in the beginning. The number of requests will decrease and you will rarely see Application Control pop-ups as you allow and deny your applications, unless you install new software or if a malicious application attempts to connect to the Internet from your computer.

Example: Starting Your Internet Browser for the First Time After Installation
  1. Start your Internet browser (e.g. Internet Explorer, Netscape).
  2. The Application Control pop-up appears, asking you whether the Internet Explorer connection attempt should be allowed or denied.
    1. Select Do not ask again for iexplorer.exe as you know that your Internet browser is a safe application.
    2. Click Allow as you know that the browser you are starting yourself is safe.

Click Help to learn more about Application Control.

If you want to turn off the pop-up feature of Application Control, go to the Internet Shield page. Beside Application Control, click Change. The status text will change from Prompt to Allow and log.


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