Status Tooltip

Place your mouse over the icon to show the status tooltip. With the tooltip, you can instantly see the product status.

The icon may appear differently or not at all depending on the current status. See the list of icons and their meanings in the table below:

Icon
Status
What To Do
The product is working properly. Your computer is protected.
Use your e-mail and browse the Internet as normal.
Installation in progress. Your computer is not yet protected.
Wait for the installation to finish. The icon will appear when the installation is complete.
Download in progress.
Download progress is displayed on any download event, such as virus and spyware definition databases, software or security level updates.
Error state. An error has occurred.
Place your mouse pointer over the icon to see the reason for the error. If necessary, restart your computer.
Warning. A protection feature has been disabled or your virus definitions are out of date. Your computer is not fully protected.
Place your mouse pointer over the icon to see the status tooltip. Enable the feature that is currently disabled or check for updates. You may see this warning icon for example if you are defragmenting your hard drive, as some system functions by default cause all downloads to be suspended.
Critical Warning State (flashing icon)
This icon is shown when the virus definitions have not been updated lately or the subscription expires. If your subscription expires, you need to renew the subscription to continue using the product.
Unloaded. The product is deactivated and your computer is not protected.
Right-click the icon and select Reload to activate the product.
No icon
The product is not installed or there was an error that prevented loading the program. Your computer is not protected.
Restart you computer and if the icon still does not appear, re-install the product.


F-Secure Corporation
www.F-Secure.com
Product Support