Retrieve Lost Key

If you need to reinstall the program or have another computer you wish to install Musicmatch® Jukebox on, you will need an enable Key.


If you no longer have the enable Key that you initially received:

  1. Choose Retrieve Lost Key from the Help/Registration menu to a Key.

  2. Your web browser will launch and request some basic information - your name, email address, and postal code and last four digits of the credit card used at time of purchase. This information must match the information given at the time of purchase.

  3. Click the Send Request button.

  4. If you are confirmed as a registered user of Musicmatch Jukebox based on the information you provided, an enable Key will be emailed to you immediately.

  5. Enter the key under the menu Help/Registration/Enter Key.