26th September 2002

Question: Whenever I try to use Yahoo! Companion on my Windows XP machine I get the error that "Yahoo! Companion has encountered a problem and must be closed." I can't seem to find a way around this, do you know any way around this error?

Answer: I'm sorry to say that I personally don't know of any way around this problem. It seems that the ball is in Yahoo!'s court because according to Microsoft, Yahoo! Companion version 1.0.1.2 is not completely compatible with Windows XP. Yahoo! says it is working on the problem but at the time of this article I can't seem to find a workaround. My best piece of advice is to keep checking for companion updates, any version after 1.0.1.2 may work better with Windows XP. I actually just checked and it looks like the latest version of Yahoo! Companion is version 1.2.0.8. I don't know if this will work or not, as I can't test it on my Windows XP machine right now but it should be worth a shot.